The Care Certificate is the minimum induction training, supervision and workplace assessment that should be provided to those joining the health and adult social care after 01 April 2015.
The Care Certificate is not a formal qualification and should be viewed by employers as induction training and support that they should provide to those commencing a career in health or adult social care. For those new to the profession it will take a number of weeks of support from their employer to complete this process, though timescales will vary depending on the how the employer provides this much needed support and how quickly the new care worker displays understanding and competence.
For care organisations registered with the Care Quality Commission (CQC), the regulator will expect you to provide these new and inexperienced staff with the training and support they need to undertake their role safely. The training, development and assessment of competence will take time to deliver and employers should consider the most effective ways to support new workers as they are not permitted to work out of line of sight of more experienced workers until they have been signed off as competent.
For those who have undertaken the Care Certificate already (or who have been working in the sector prior to the Care Certificate being introduced), there should be no need to repeat this process. An employer taking on a previously experienced health or adult social care worker should ask for evidence of past training, follow references with their previous employer and check the competences of these workers as part of their recruitment and induction process. Existing staff employed before the Care Certificate was introduced should not need to undertake the full Care Certificate either, though periodic refreshing of learning and attainment of new skills and competences is encouraged.
Skills for Care has worked with our healthcare partners Skills for Health and Health Education England to produce clarity about the Care Certificate Standards and some practical resources that can help employers and those undertaking the process. In addition to these resources, Skills for Care also produces additional guidance and support aimed specifically at those working in adult social care.
The latest information about the Care Certificate will always be available from the Skills for Care website. We would encourage all to read this before contacting us. Where specialist support is needed, please consider our priced consultancy offer or the expertise of our Endorsed learning providers.
The Care Certificate cannot be completed for those not presently working in a health and adult social care organisation due to the workplace assessment parts of the process.
For non-regulated care services and people who employ their own care and support, the Care Certificate is good practice but not a regulatory expectation.