Registered Managers (Adults)

NVQ level 4

This NVQ, at level 4, was replaced by the Leadership and Management for Care Services National Occupational Standards in June 2008.

To find out what is currently being offered by City and Guilds, Edexcel, EDI, The Chartered Management Institute, The Open University and OCR please contact them directly.

Contact details:
City and Guilds 020 7294 8007
enquiry@city-and-guilds.co.uk
www.city-and-guilds.org.uk

Edexcel 0870 240 9800
css@edexcel.org.uk
www.edexcel.org.uk

EDI 08707 202909
customerservice@ediplc.com
www.goalonline.co.uk

The Chartered Management Institute 01536 204 222
enquiries@managers.org.uk
www.managers.org.uk

Open University 0870 9000 310
general-enquiries@open.ac.uk
www.open.ac.uk/shsw

OCR 02476 470033
vocational.qualifications@ocr.org.uk
www.ocr.org.uk

Qualifications structure

The qualification has ten units to be made up by taking:

A) all four units in the mandatory set

and

B) at least one unit from each of the following four sets of units:

• Managing Activities
• Managing People and other Resources
• Manage Information
• Managing Quality

and

C) two more units from any of the remaining units including assessment and verification units.

Registered Managers (Adults) - Overview of National Occupational Standards

Please click on the links to download each unit

Mandatory Units

• O3 
  Develop, maintain and evaluate systems and structures to promote the rights, responsibilities and diversity of people
• RM1
  Manage a service, which meets the best possible outcomes for the individual
• B3 
  Manage the use of financial resources
• C13
  Manage the performance of team and individuals

Manage Activities

• A2 
  Manage activities to meet requirements
• A4 
  Contribute to improvements at work
• SNH4U1
  Develop programmes, projects and plans
• SC20
  Contribute to the provision of effective physical, social and emotional environments for group care
• RM2
  Ensure individuals and groups are supported appropriately when experiencing significant life events
• SNH4U4
  Promote the interests of client groups in the community

Manage People and other Resources

• RG6
  Take responsibility for your business performance and the continuing development of self and others
• (MCI) C10
  Develop teams and individuals to enhance performance
• HSCL4U9
  Create, maintain and develop an effective working environment
• C8 
  Select personnel for activities
• SC15
  Develop and sustain arrangements for joint working between workers and agencies
• BDA2
  Develop your plans for the business

Manage Information

• (MCI) D4
  Provide information to support decision-making
• D2
  Facilitate meetings

Manage Quality

• F3 
  Manage continuous quality improvement
• F6 
  Monitor compliance with quality systems

The following units are available from www.ento.co.uk:

Assess/Verify

• D32
  Assess candidate performance
• D33
  Assess candidate using differing sources of evidence
• D34
  Internally verify the assessment process

After 1/1/03 the above assessment and verification units have been replaced. Candidates who have achieved these units may still use them as part of the qualification. Candidates registering after 1/1/03 who want to gain units in assessment and verification will need to use these new units:

Assessors

• A1 Assesses candidates using a range of methods or
• A2 Assesses candidates' performance through observation

Verifiers

• V1 Conduct internal quality insurance of the assessment process
• Assessment Strategy for N/SVQ Level 4 (pdf 35k)