Skills for Care materials to help with meeting CQC inspection 'outcomes'

version 1.1 - July 2010

Skills for Care has developed Meeting the workforce regulations: Skills for Care's advice on CQC's workforce - specific outcomes which refer specifically to outcomes 14 (Supporting Workers) and 25 (Registered Person Training) of the CQC Essential Standards of Quality and Safety.

The majority of the outcomes within the CQC guidance rely on a central role for the workforce. Click on the links below to access information, tools and sources of additional support about developing your workforce, from Skills for Care and other key authorities.

• Outcome 1: Respecting and involving people who use services
• Outcome 2: Consent to care and treatment
• Outcome 3: N/A
• Outcome 4: Care and welfare of people who use services
• Outcome 5: Meeting nutritional needs
• Outcome 6: Cooperating with other providers
• Outcome 7: Safeguarding people who use services from abuse
• Outcome 8: Cleanliness and infection control
• Outcome 9: Management of medicines
• Outcome 10: Safety and suitability of premises
• Outcome 11: Safety, availability and suitability of equipment
• Outcome 12: Requirements relating to workers
• Outcome 13: Staffing
• Outcome 14: Supporting workers
• Outcome 15: Statement of purpose - N/A
• Outcome 16: Assessing and monitoring the quality of service provision
• Outcome 17: Complaints
• Outcome 18: N/A
• Outcome 19: N/A
• Outcome 20: Notification of other incidents
• Outcome 21: Records
• Outcome 22: N/A
• Outcome 23: N/A
• Outcome 24: Requirements relating to registered managers
• Outcome 25: Registered person: training
• Outcome 26: N/A
• Outcome 27: N/A
• Outcome 28: N/A