quals_training section heading

outcome 25 A, B & C - registered person training

version 1.1 - August 2011


Care and Management Awards

A rigorous and thorough recruitment and selection process should ensure that only managers who have the appropriate knowledge and skills and who are suitable to provide and manage social care, are appointed to the workforce. Skills for Care has developed the Manager Induction Standards for use by all 'new' managers of adult social care, i.e. those new to management and those new in post who have previously managed other care services. The standards have been mapped to the core units of the National Occupational Standards for Leadership and Management for Care Services.


The current qualification
Managers are required by the regulations to have the 'necessary qualifications, skills and experience' to carry out the regulated activity. Skills for Care advise that the current, relevant qualification is the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services choosing the pathway;

  • Management of Adult Services or
  • Management of Adult Residential Services

Managers taking the Level 5 Diploma should use the full breadth of QCF units available to ensure they achieve a qualification that is relevant to the role they are carrying out.

For an up to date list of Awarding Organisations that offer the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services please click here.

 

Earlier qualifications
The following earlier qualifications remain valid and relevant:

  • Registered Manager's Award (RMA)
  • An NVQ Level 4 in Leadership and Management for Care Services (LMCS)

Registered Managers should have the right skills, knowledge and experience relevant to their job role and care setting. In addition to the RMA or LMCS, this could include the following care qualifications:

  • Level 4 NVQ in Health and Social Care
  • Relevant nursing, physiotherapy or occupational therapy qualification and registration
  • Relevant social work qualification and registration with the GSCC

The difference in levels between the L4 NVQ in Health and Social Care and L4 NVQ in Leadership and Management for Care Services with the L5 Diploma in Leadership for Health and Social Care and Children and Young People's Services is due to the difference in frameworks. The Level 5 is equivalent to the Level 4 and is not a higher level qualification. It is the ultimate responsibility of the Care Quality Commission to determine but it is our advice and guidance that if you have already achieved your RMA or LMCS you do not need to take the L5 qualification as well.

When they apply to register with CQC, managers must have available documentary evidence of all relevant qualification/s and any professional registrations. If this documentation shows that a person applying to become a new registered manager does not have one of the above qualifications or is not registered on the Level 5 Diploma course then it would be reasonable to expect them to register on the level 5 course within three months of appointment and complete within 18 months to 2 years. The response of the CQC will be proportionate, taking into account the impact on outcomes for people who use services, the person's previous experience, existing qualifications and any steps they have taken to achieve a qualification listed above.

The qualifications listed above are the current, recommended qualifications, however there are other qualifications available. To establish whether other qualifications meet the requirements of the CQC, we recommend that you compare the learning outcomes of the units or speak to the relevant Awarding Organisation before applying to register.



Continuing professional development

The continuing professional development (CPD) of social care practitioners beyond induction and initial training is crucially important for service providers, the workforce, and for people using the services. Continuing professional development is an ongoing and planned learning and development process that contributes to work-based and personal development. The registered manager must undertake relevant training to maintain and improve knowledge and skills and contribute to the learning and development of others. The registered manager has a key responsibility to ensure that workers each have individual development plans and that effective CPD systems are in place. CPD should be relevant to the role, setting and the needs of the people using the service, and where possible should be linked to the Qualifications & Credit Framework (QCF). An annual review of CPD should be undertaken by the registered manager as part of each care practitioner's annual appraisal.

The CPD needs of registered managers themselves are the responsibility of the Registered Person, who may wish to consider making mentoring support available to their manager(s). Skills for Care's CPD guidance can be downloaded from the website.


Supervision

Professional supervision can make a major contribution to the way service providers ensure the achievement of high quality provision and consistent outcomes for people who use services. High quality supervision is also vital in the support and motivation of practitioners undertaking demanding jobs and should therefore be a key component of retention strategies. Supervision must enable and support practitioners to build effective professional relationships, develop good practice, and exercise both professional judgement and discretion in decision-making. For supervision to be effective it needs to combine a performance management approach with a dynamic, empowering and enabling supervisory relationship. Supervision should improve the quality of practice, support the development of integrated working and ensure continuing professional development. It is therefore at the core of individual and group continuing professional development. Skills for Care's workforce development tool, Providing Effective Supervision, can be downloaded from the website.

Where there is no supervisory line management or professional support arrangements for the registered manager the Registered Person should consider making mentoring support available.