Protection

 

Protection demands a 'workforce' that begins with the individual designing their own service and enabling them to control as much as possible about the way they live with a full and clear understanding of personal responsibility and risk without having to worry if they become vulnerable.

In this section we have clear examples of protection in action.

• The Wellness Recovery Action Plan (WRAP) based in Hampshire focused on working with people with mental health needs and enabling people in recovery to have more control over their whole life, including times when they were ill. The impact of this approach being that individuals may well be less likely to be hospitalised and feel as though that the decisions that they are making when they are not very well are more in line with how they would want to be supported.
• In the City of Liverpool the practice quality mentors scheme aimed to develop the skills of a small team of social workers as mentors in the area of safeguarding adults. This project demonstrated that leadership from the highest level was extremely important if a robust system of safeguarding is to be effective and that a mentoring type role for personal assistants around safeguarding may be important as well.

 

Please click on the links below for more information on the test sites:

• NToW87 - Practice quality mentor scheme
  This project looked at the practices used during safeguarding adults investigations and helped social workers become skilled in coaching and mentoring.
• NToW90 - Real feedback for real change
  Find out how a telephone survey was used to gather real-time feedback from patients about their appointments with community nurses.
• NToW137 - Wellness Recovery Action Plan
  Find out how new types of workers are helping to deliver the  Wellness Recovery Action Plan (WRAP) initiative.