Jul 19

Registered managers need more recognition and support

Posted: 29 July 2019

As we bring our June/July campaign around ‘Developing managers’ to a close this week, we catch up with Sue Ann Balcombe, Registered Manager at the Priscilla Wakefield House Care Home, who firmly believes that recognition for registered managers in our sector is long overdue.

As a registered manager member of Skills for Care, Sue Ann has a wealth of experience in adult social care and recently took her role a step further by joining our new ‘Registered Manager Reference Group’ that gives registered managers a voice in our sector. This new group is supporting us to ensure that our work and activity is shaped by the experiences and views of managers and our members.

I’ve worked in care for over 24 years and have been a registered manager for the last 16 years. My experience during that time is one of the reasons I recently joined Skills for Care’s new Registered Manager Reference Group.

I want to see registered managers receive some well-deserved recognition and to see the profession and its profile grow. Being a registered manager is unlike anything else, you have lots of different hats to wear and you are expected to know everything!

We need to make our voices heard, spread good practice and share what we are doing in the social care sector. The reference group is a group of registered managers who are supporting Skills for Care to think about how to support managers, make sure that we recruit new managers and what can be done to keep them in post.

We held our first meeting at the start of July and there was a lot of buzz and sharing ideas. It was a fantastic first meeting and we’ve already started a WhatsApp group to keep the thoughts flowing.

As the group takes shape I’d like to see us supporting each other and thinking about how we can achieve better recognition for the registered manager role in our sector. I want to make sure that I bring others on board and share contacts and information to support the group’s objectives.

I was already a registered manager member of Skills for Care before I joined the group. As a member I’ve used discounts on training courses and I get regular information and updates. Membership is another way of accessing resources and support – I would simply say it’s a ‘must-have’.

I’d also tell all managers to find and attend their local registered manager network. I feel that as a registered manager you don’t often get a chance to catch-up with peers and get support. I have found networks a great source of support, which gives me the chance to discuss topics pertinent to my role.

Through my work on the reference group, membership and my network I want to see the movement of registered managers grow.


Find out more

  • Find out more about the benefits of membership, networks and the Registered Manager Reference Group at www.skillsforcare.org.uk/registeredmanagers
  • Catch up our June/July campaign around ‘Developing managers’ here and on Twitter at #DevelopingManagers