How to improve your service in 2019

How to improve your service in 2019

This January we're giving employers ideas on how to improve the quality of their service for both employees and people who use their services.

We'll be sharing ideas, recent findings and resources that can help you as an employer take stock of where you are now, where you want to be and how to improve over the coming year.

Join the conversation on social media using #2019caregoals

Week one (w/c 31 December)

Week two (w/c 07 January)

  • Don’t underestimate the benefits of recruiting from underrepresented groups. This could include, for example, care leavers, single parents, disabled people, people with mental health needs, people with convictions, people who are homeless or at risk of homelessness. Employers who hire candidates from different backgrounds report a wide variety of benefits by becoming more inclusive. Download our ‘Did you know’ ‘See the person, value the difference’ pdf to discover the benefits to an open approach.
  • Find out how to tap into the potential of people who are under-represented in adult social care. Download the learning report of our 2017/18 pilots.
  • Our January bookshop sale is now on. There are discounts on selected publications that can help support and improve your service.
  • Look out for activity on social media as we head towards our national Accolades awards on Thursday 31 January in London #sfcaccolades

Week three (w/c 14 January)

  • What is meaningful activity and why is it so important. A fantastic article about improving activity provision and how this can have a positive effect on the service you provide.
  • Don’t forget that if you’re an adult social care employer in England, you can claim the Workforce Development Fund (WDF) towards the costs of your employees completing adult social care qualifications and learning programmes. Time is running out to sign up to access this year’s fund so now is the time to find out more and apply.
  • If you feel like it would help you to speak to someone about what you would like to improve on and how you could do this, we have local area teams who can provide information on our tools, offer tailored support and put you in touch with local networks, initiatives, and opportunities.