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COVID-19: personal assistants

Find information and guidance for people working as personal assistants directly employed by the person they are supporting. 

  • Providing care and support at home to people who have had COVID-19
  • Quick guide from the Social Care Institute for Excellence (SCIE) will help home care workers and personal assistants (PAs) to provide care and support to people who have left hospital after having COVID-19. It explains what to expect as these people return to their lives at home under new circumstances. Involvement of families, friends and personal networks should be central to providing appropriate care and support. 
    ⇨ View the guide
  • Guidance for care staff who are supporting adults with learning disabilities and autistic adults
    During the coronavirus (COVID-19) outbreak has been updated.
    ⇨ See the latest guidance

  • Supporting people outside of their home - This guidance is for people who need support outside their home and people who provide this support.
    ⇨ Find out more.
Coronavirus (COVID-19) testing for anyone working in adult social care who are not part of regular testing at work and unpaid carers: How anyone working in adult social care in England who is not part of a regular testing regime at work can access twice-weekly COVID-19 testing.
⇨ See guidance
Coronavirus (COVID-19) vaccination: Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine. 

⇨ See guidance
  • ACAS 
    Coronavirus (COVID-19): ACoronavirus (COVID-19):dvice for employers and employees.
  • Work and financial support: All COVID-19 work and support guidance.
    ⇨ See guidance
  • What to do if you are employed and you cannot work
    Guidance for people who are employed and cannot work due to coronavirus (COVID-19).
    ⇨ See guidance
  • Self-isolating after returning to the UK: your employment rights - Guidance for workers and employers on self-isolating after returning to the UK.
    ⇨ See guidance
  • Get an isolation note:
    Use this service if you have been told to self-isolate because of coronavirus and you need a note for your employer.
    ⇨ See guidance
  • New life assurance scheme - The families of health and care workers (including PAs) on the frontline in England will benefit from a new life assurance scheme during the coronavirus (COVID-19) pandemic. Read the press release.
    ⇨ See more
  • Guidance for people who are self-employed Guidance for people who are self-employed and getting less work or no work because of coronavirus (COVID-19).
    ⇨ See guidance
  • Skills for Care wellbeing resource finder: We have launched this easy-to-use tool to help you quickly find trusted resources to support your own or others wellbeing.
    ⇨ Find out more

  • Our Frontline is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic ⇨ Find out more 
Personal care assistants: guidance for free flu vaccination (updated 9 September 2021) 
⇨ Find out more
  • COVID-19: how to work safely in domiciliary care in England
    A resource for those working in domiciliary care (care in the home environment) providing information on the use of personal protective equipment (PPE). 
    ⇨ Find out more

  • Guidance from Public Health England: This guidance contains information on personal protective equipment (PPE), and infection prevention and control (IPC)
    ⇨ See guidance

  • Personal protective equipment (PPE): local contacts for providers
    A list of local contacts for those who are not on the PPE portal. Get PPE through your local authority or local resilience forum free, until March 2022.
    ⇨ See guidance. 
Guidance relating to visiting people in hospitals has been updated. PAs can accompany patients where appropriate and necessary to assist with the patient’s communication and/or to meet the patient’s health or social care needs
⇨ See guidance


Skills for Care have also developed dedicated COVID-19 webpages covering all areas of the adult health care sector should you need it, access the pages.