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COVID-19 Updates

This page will be regularly updated with the latest guidance to support individual employers (PHB holders and direct payment recipients) and PAs during this challenging period. 
⚠️ Latest vaccination information is now available. Access the guidance.


Watch our webinars
Watch a series of webinars in a range of topics to support individual  employers, personal assistants and organisations supporting them during COVID-19 and beyond.
Individual employers
Find information and guidance dedicated to Individual employers that may be of help during these challenging times of COVID-19. 
⇨ Find out more.

Personal assistants (PA)
Find information and guidance dedicated to personal assistants (PA) that may be of help during these challenging times of COVID-19. 
⇨ Find out more.
COVID-19 guidance: using direct payments
Guidance for people who receive direct payments (social care personal budgets and PHB holders). Also for local authorities (LAs), clinical commissioning groups (CCGs) and providers who support and deliver care via direct payments.
See our easy read guidance on using direct payments during COVID-19 and a document setting out the most important things to know during the pandemic.
See the guidance.


COVID-19: Essential training
We’ve worked with our endorsed providers to make essential training available during COVID-19, which can also be accessed by PAs and their employers.

PAs should discuss training needs with their employer first, then they or their employer contact the learning provider to make sure the training course would be suitable - Find out more.


Share your COVID-19 challenges
We're sharing feedback with the Department of Health and Social Care and NHS England & Improvement on the challenges many of you are facing, so that where possible they can be picked up in future guidance. If there’s a specific problem you don’t know how to deal with, please get in touch at


Money for training