North West pilot of the national adult social care workers survey

Skills for Care and Local Government Association (LGA), supported by Department for Health and Social Care (DHSC), Care Quality Commission (CQC) and North West Association of Directors of Adult Social Services (NW ADASS), are undertaking an adult social care workforce survey.

The survey aims to discover:

  • what motivates employees to join the adult social care sector
  • how they perceive their working environment
  • if there is an underlying intention to leave, and what the factors are influencing this.

The results should help employers and supporting agencies to create the right working environment, incentives and interventions to increase retention and boost recruitment to improve standards of care.

There will be an initial test and learn survey taking place across the North West and it will be in the form of a digital app for ease of access. We’d like to ask for your support to help pilot the survey.

Why get involved

This survey is the first of its kind for adult social care and it’s the North West that is starting the conversation about improving the experience of working in the sector.

Taking part in this survey is giving your organisation an opportunity to be a pioneer in bettering the lives of everyone involved in adult social care. If successful, this pilot will help shape an annual national adult social care worker survey.

The results of the survey will be analysed and shared with you in a bespoke report. From this you’ll be able to better understand your employee’s needs and motivations, which can help to improve the productivity and engagement of your workforce.

We can also work with you to tackle any issues that arise and provide support to help you further identify efficiencies within the workplace.

How secure is the data?

The survey platform is secure, and the data is encrypted and doesn’t collect information that identifies each employee, only which organisation they are completing the survey for. They can choose to give their name and contact details after they’ve completed the survey to enter a prize draw. This is not part of the survey and this information will not be analysed. 

How can you contribute?

If you’d like to be involved, we’ll issue you with a location ID and you will be sent a link to the survey app to share with your employees. You will also receive contact details to access technical support and a helpline.

The survey is now available and you will be able to encourage your employees to complete the survey over the summer.

Once employees have completed the survey they can choose to enter a draw to win prizes from £25 M&S voucher to an iPad.

You will receive your bespoke, confidential report by September/October which will highlight what you’re doing well and suggest areas you could improve, along with supporting resource and guidance you may find useful. 

If successful, this could be an ongoing method used to improve the working environment in the sector. 

Places are limited. If you would like to take part, please email:

Thank you in anticipation of your support.