Integration with housing

Housing services are an important partner in the integration of services.

The housing with care and support offered can vary based on the needs of the people who use it.

Some services focus on giving support (often called housing-based support). This includes:

  • helping people to maintain their tenancies
  • keeping well and healthy
  • offering advice and support (e.g. benefits advice)
  • other help to maintain independence (e.g. access to wider community services).

Other services focus strongly on care. This can include helping people to wash, eat or to get dressed.

Some services are a combination of the two.

Our role is to enable staff delivering these services to be skilled and knowledgeable to provide an excellent service.

The role of housing in effective discharge from hospital

Working with the Chartered Institute of Housing, we've produced a set of case studies from a wide range of housing providers who have shared their experiences of developing hospital discharge services, including what this has meant for their workforce.

Download the role of housing in effective discharge from hospital 


Our information and intelligence about the housing with care and support workforce report gives you an overview of what information we know about the housing with care and support sector from our National Minimum Data Set for Social Care (NMDS-SC).

Our housing with care and support: a snapshot of the sector and its challenges and opportunities report, focuses on five in depth case studies with a range of services to give a broad understanding of the sector.

Working with Sitra, we've been looking at new, emerging and changing job roles within the extra care housing sector. Our study found that there was some integrated working, but there were areas for improvement.

There's increasing recognition that a sector wide approach to workforce development and planning would be helpful to improve the impact and outcome for people who need care and support.

Housing with care and support: Challenges and opportunities for workforce development outlines common challenges, suggested solutions and emerging roles in the sector, with suggested learning profiles for these.

Through our research we found that those working across housing with care and support, in whatever setting, had some priority topic areas where they felt development opportunities were lacking.

To help you find learning specifically for those working in housing with care we’ve produced these short documents on highlighted topics.

You’ll find information on what’s currently available and appropriate for those working in that particular service type. We recommend viewing all the documents to see where they may be overlap or more of what you’re looking for.

These documents aim to pinpoint some useful resources to specified areas of concern and should not be treated as a comprehensive guide.

For an assurance of quality, we recommend finding and using an endorsed learning provider through our Endorsement Framework.


We’ve produced three short films, jointly commissioned with Housing LIN, to demonstrate how housing, care and support staff in different organisations deliver tailored care and support across a range of homely environments.

The Guinness Partnership

This film looks at how adult care and housing services can integrate their work to improve the quality of life for those with care and support needs. This video focuses on Fitzwilliam Court in Hoyland, South Yorkshire where onsite domiciliary care enablers support people who live there to lead independent lives, maximising their choice and control.

Watch the short version
Watch the full version


This film looks at how a specially created social care and health team worked closely together to create integrated care packages based around the needs of individuals living in their own homes. Their innovative reablement services support people to be independent and include therapists as well as a range of other social care and health professionals.

Watch the short version
Watch the full version

Family Mosaic

This video look at how the Family Mosaic team work with people with enduring mental health issues at Hana Mews in the London Borough of Hackney. The team work with multiple agencies to help people build confidence and self self-worth as they move onto independent living in the community.

Watch the short version
Watch the full version

The Chartered Institute of Housing currently are running a survey aimed at those who commission services and at those working in social care who have experience of working with social housing.  It only takes 10 minutes to complete.

The survey closes on 31 March.

Skills for Care is one of 25 signatories who've supported a memorandum of understanding to ensure that more joint working across housing, care and health services can impact positively on the experience of a greater number of people needing and using health and care services.

In particular, the Memorandum aims to:

  • Support national and local dialogue and information exchange to inform better strategic decision-making across government, health, social care and housing sectors.
  • Coordinate health, social care, and housing policy to offer a more integrated approach to national policy development and advise on local implementation.
  • Enable local partnerships to collaborate more effectively across health, care and housing when planning, commissioning and delivering homes and services.
  • Ensure the public and service users are heard and involved in collaborative work across health, care and housing.
  • Promote the housing sector contribution to: addressing the wider determinants of health; health equity; improving people's experience and outcomes; preventing ill health and safeguarding.
  • Promote the adaptation of existing homes and the building of new accessible housing with support which is environmentally sustainable and resilient to future climate change and changing needs and aspirations.
  • Develop the workforce across sectors so that they are confident and skilled in understanding the relationship between where people live and their health and wellbeing, and are able to identify suitable solutions to improve outcomes.