Developing your staff

The Care Quality Commission (CQC) recognise the relationship between good and outstanding care and the quality of staff development throughout their reports, handbooks and guidance.

Providing your staff with opportunities to refresh or improve their knowledge and skills is good for your service. It helps them to stay up-to-date, is one of the ways you can show your staff that they’re valued, and it improves care.

Meeting CQC standards

Having enough of the right staff, with the right skills can help you meet CQC standards. Take a look at our ‘Recommendations for CQC providers guide’ which explains what the CQC expects to see regarding your induction and learning and development.


The Care Certificate is an agreed set of standards that every member of staff 'new to care' should cover. The standards should form part of a robust induction programme.

Find out more about induction

Ongoing learning and development

Regular learning and development will help ensure workers can remain up-to-date with best practice to provide the best care and support. Our Guide to developing your staff can support you with this.

Guide to developing your staff

There are lots of roles in adult social care providing support to people with very different needs. Many roles require specialist knowledge and skills. We have guidance and tools to help you develop skills on different topic areas.

Search our A-Z

Apprenticeship and qualifications

These are a great way of developing the skills and knowledge of your workforce. We’ve worked with the sector to make sure they reflect what workers should 'know' and 'do'.

Find out more about what’s available.

Developing leaders and managers

Our leadership development programmes are designed to support leaders at all levels - from those on the frontline to those in the most senior leadership roles.

Find out more about our programmes

The Manager Induction Standards are for new and aspiring managers setting out what you need to know and understand.

Money for training

You can apply for a contribution towards the cost of training your staff using our Workforce Development Fund (WDF). Over recent years:

  • more than 90% of organisations who received funding said the quality of care had improved as a result
  • 85% of organisations said the money had helped to address the most pressing skills gaps amongst their staff.

Find out how you can access the fund

Finding learning providers

We developed framework of learning providers to help you buy better training for your staff. By passing our quality assurance processes, you can be confident that each training provider:

  • supports excellence
  • has good processes in place
  • delivers courses that are relevant and fit for purpose
  • can prove that the people who’ve attended their courses are now delivering better care.

Search for a provider in your area