Building resilience

Resilience is the ability to cope under pressure and recover from difficulties.

Working in social care can be hugely rewarding. But, like all jobs, care work can be stressful at times. Adult social care staff need to be resilient, to help them to cope better under pressure and continue to deliver high quality care and support.

This webpage shares our resources that help team leaders and managers to build staff resilience at an individual level, at a team level and at an organisation level.

Seminar: Developing the wellbeing of you and your staff

This event is for managers in adult social care services. It explains what is resilience and why it matters, and will give you lots of practical tips and ideas to help you to build your own resilience, and the resilience of your team(s). The goverment has advised against mass gatherings in the UK for the foreseeable future so we have decided to cancel these for now.

There are small things that everyone can do to build their own resilience.

Our ‘Building your own resilience, health and wellbeing’ guide is for anyone working in adult social care. It explains what resilience is and how you can build your own resilience.

Download the guide here or email us to request your free paper copy.

The guide will give you strategies to help you recognise and cope with pressure and stress, including techniques to:

  • relax
  • manage your thoughts and emotions
  • become more self-aware
  • look after your physical and mental health
  • get the right work-life balance.

It also has ideas and guidance about how to build your own resilience, for example through:

  • emotional intelligence
  • accurate thinking
  • realistic optimism.

Ensuring that registered managers have good health and wellbeing is important so they can provide good leadership and management.

During the current COVID-19 crisis, we have a range of support for registered managers to ensure they're not alone. 

  • Our Facebook group is now open to all registered managers and frontline managers to provide support, understanding and reassurance.  
  • Our new advice line can support those managing CQC regulated adult social care services, and is on hand 9.00-17.00 Monday to Friday.  
  • Local networks are now meeting virtually and are a great way to connect with peers and share advice at a local level.

‘Time to manage – a practical guide for social care managers’ was written in the knowledge that the role of the registered manager is often complex, with competing demands on their time. It looks at how they can start to tackle this challenge by exploring ways to manage their time, empower their workforce and delegate tasks effectively.

Social care managers can use the guide to help them think about, and implement, new strategies for managing their personal time and their time with others. It includes lots of useful top tips and exercises to help them embed new ways of working.

Download the free online version of the guide here.

Extended edition available exclusively for members

Registered manager members of Skills for Care receive an exclusive workbook edition of this resource for free when they renew their membership from April. Members not renewing their membership can buy a copy of this new guide for £15 from our online bookshop.

As well as the recommendations included in the free guide, it includes additional activities, top tips and tools that you can use in time management process, including:

  • a time log and self-assessment to help you think about how you already manage your time
  • other techniques to use in time management, such as the Eisenhower Matrix for prioritising tasks and the GROW model to help staff solve problems
  • workbook activities to help you embed the learning from the guide
  • tools to help you plan your time over the coming weeks and months.

Become a member by visiting


Managers have a responsibility to support the resilience of their teams.

Our ‘Greater resilience, better care’ guide is for adult social care managers and explains some of the ways that they can develop staff resilience.  

Download the guide here or email us to request your free paper copy.

It includes examples of things that you can do to reduce the risk of workplace stress, help workers develop resilient behaviours and make resilient behaviour the norm in your workplace, for example:

  • ensuring that management systems reduce workplace stress
  • developing resilient behaviours through learning and development
  • building a workplace culture that fosters resilience.


There are lots of great examples from adult social care employers that have developed the wellbeing of their staff by building resilience. 

Our 'Developing resilience in practice' guide shares case studies about how other employers have developed the resilience of their workforce at an organisational and/or team level. 

It also gives you useful templates and resources that they've developed, which you can use with your team(s). 

Download the guide here or email us to request your free paper copy. 


There are lots of resources to help you build your own resilience and the resilience of your staff. 

  • eLearning about mindfulness

MindEd and Health Education England have developed this free online eLearning called an ‘Introduction to mindfulness’. It explains what mindfulness and how it can help you. It’s free to access and you don’t need to register.

Start  eLearning

  • The Mental Health Foundation

The Mental Health Foundation has lots of resources, podcasts and videos to help you to look after your mental health.

Visit The Mental Health Foundation website