COVID-19 webinars

webpage-webinars250x250We're continuing to develop a series of webinars on a range of topics to support managers and their service during the COVID-19 pandemic. 

They are delivered live to a small number of participants and recorded for further viewing. Watch our current webinars below. Keep checking this page, in our weekly enews and on our social media channels for updates and new webinars. 

Select a webinar:

Action plan: Download your template action plan here to decide your next steps


External webinars:

Essential training (16 April 2020)

We’ve identified training that remains a priority to ensure there is a skilled and competent workforce, supported by the CQC. We’ve also made funding available to support you with your staff training needs during this time. This webinar will highlight the essential training and help you to understand how to access the funding.


Human Resources in the time of COVID-19 (20 April 2020)

Co-delivered with ACAS

The impact of COVID-19 has created an extremely challenging time for the social care workforce. We recognise that there are a number of HR issues that are causing confusion and complications for both employers and employees, including Furlough, sick leave and annual leave. This webinar is co-delivered with ACAS and covers many of the questions that have been raised by managers.


Attracting workers (22 April 2020)

Social distancing means some traditional face to face activities to reach candidates, such as recruitment fairs and open days, are not currently possible. Employers are seeking different ways to attract people to their workforce. This webinar will provide practical suggestions to help you explore linking with your local community to reach potential candidates and receive support with your recruitment activities. 


Using technology to support your staff and each other (23 April 2020)

Co-delivered with Digital Social Care

In this webinar, we explore how technology can be used to help with common problems such as rota-ing, communications, information sharing, peer networking and emotional support. We set out examples and links to practical examples of where these types of tech solutions are already being used, as well as highlighting where free or low cost tech is currently available.


Keeping your team motivated (28 April 2020)

Staff resilience and motivation are vital as employers try to meet the many challenges presented by the COVID-19 pandemic. This webinar highlights the leadership behaviours which staff find most satisfying and motivating in normal times, but especially so in times of crisis.


Using technology to support the people you care for (30 April 2020) 

Co-delivered with Digital Social Care

For many vulnerable people we care for, this current period will mean a dramatic reduction in activities and family contact. Staff may also have less free time to spend with the people you support as things change. We need to minimise the impact for those you care for and their families. In this webinar, we will explore how technology can offer some help to connect people and to bring ‘outside experiences’ in.


An introduction to DBS checks in the social care sector (6 May 2020)

Delivered by DBS

This webinar aims to improve your confidence and understanding of using the DBS eligibility toolkit, the COVID-19 barred list fast track and free of charge checks and making a barring referral. FAQs from the session can be downloaded here.


Distance recruitment (7 May 2020) 

Face-to-face interviews are being replaced with video calls to maintain social distancing due to COVID-19. A candidate’s experience of the recruitment process will influence their view of the employer and interest in vacancies. This webinar provides tips on effective distance recruitment.


Safe recruitment (13 May 2020)

Safeguarding people who need care and support remains as important as ever. Led by Dominic Headley, one of the UK’s leading experts in safer recruitment, this webinar will explore best practice emergency processes which support faster recruitment of staff during COVID-19. Our Safe and fair recruitment guide COVID-19 supplement can be downloaded here.


End of life care (14 May 2020)

Supported by Hospice UK and Dying Matters 

During the current pandemic, health and social care workers who may not be specialists in this area are now finding themselves caring for someone at the end of their life. This webinar will explore advance care planning, care in the final days and care after death.


NICE guidance: preventing infection and promoting wellbeing (21 May 2020)

Delivered by NICE

This webinar will focus on two areas of NICE guidance: helping to prevent infection and promoting positive mental wellbeing, considering the particular challenges for social care during the pandemic.


Dealing with the impact of COVID-19 on your staff

This webinar looks at the impact of COVID-19 on workers and draws on examples from organisations who have developed effective strategies to support their staff. Dealing with the impact of the last few months on staff is something that every organisation is considering, and this webinar aims to share practical advice and signpost to helpful resources.


Managing bereavement (Thursday 18 June 2020)

This COVID-19 response webinar will focus on bereavement and the experience of losing a colleague or a person you are caring for. It follows on from the previous webinar which was ‘End of Life Care.’ Bereavement is the experience of losing someone important to us and is characterised by grief, which is the process and the range of emotions we go through as we gradually adjust to the loss. Claire Henry, MBE and colleagues from Skills for Care will be discussing what bereavement in the workplace setting means and how we can support you at this time including support to help you move forward.


Effective delegation and empowering your staff (Wednesday 1 July 2020)

This webinar looks at how empowering your staff and effective approaches to delegation can benefit both frontline managers and the ability of your service to respond to day to day challenges, including COVID-19.  We will draw on examples from other managers and share practical checklists, resources and ideas to help you delegate effectively.

The webinar is complemented by the following resources:


Human Resources during COVID-19 recovery phase (Wednesday 29 July 2020)

Co-delivered with ACAS

The impact of COVID-19 is continuing to create a challenging time for the social care workforce. We will cover a number of HR issues that are causing confusion and complications for both employers and employees, including shielding, refusal to be tested, annual leave taken abroad and variation of contracts. This webinar is co-delivered with ACAS and covers many of the questions that have been raised by managers.

Questions raised during the webinar and other useful links can be found here.


Verification of Expected Death during COVID-19 with remote clinical support (Thursday 6 August 2020)

The Coronavirus Act 2020 makes special arrangements for verifying an expected death with clinical remote support in a community setting, such as care homes, supported living accommodation or when a person receives care in their own home. This webinar will support non-medical people to prepare for verifying an expected death in times of the COVID-19 emergency. The supporting guidance which has been produced will enable care workers to be able to say whether or not they feel confident and comfortable to carry out this procedure and what preparation will be needed to meet current guidelines, local policy and practice in a safe and compassionate way.


Growing your staff to ease your workload (Tuesday 11 August)

This webinar looks at how staff have stepped up to support managers in response to COVID-19 and how this has helped. It will also look at how to identify and develop your emerging talent to support new challenges, as well as what opportunities are there to develop your future managers. We will draw on examples from other managers and provide practical checklists and recommendations helping you to share the work and succession plan for the future.

The webinar is complemented by the following resources: