Informatics for social care staff

Information is already being used across the whole sector to inform decisions. The best way to find out how this applies to adult social care is by watching our two-minute animation:


To help explain why this is important, we’ve produced guidance and resources:

There is an increasing need for information sharing between organisations and so our guide will help you think through the issues and give you advice about how to do this effectively and safely.   

Our work is guided by the National Information Board who set the direction for our sector on information technology and information. 

The National Information Board (NIB) was established in 2014 and works with the Department of Health and Social Care.

Their role is to put data and information technology to work for patients and citizens and the caring professionals who serve them in order to improve health and wellbeing.

The purpose of the NIB is to:

  • provide leadership across health and care organisations on information technology and information
  • design and develop the vision, strategy and direction for the health and social care system through engagement with partners and stakeholders, including industry
  • ensure that priorities for investment and delivery are clear
  • provide the annual commissioning priorities for the Health and Social Care Information Centre (HSCIC) and turn these into an agreed delivery plan.

Workstream 6 sets out the aims of their work around “supporting care professionals make best use of data and technology”. 

Home Instead Senior Care is a large award-winning employer that use data and information to monitor how they deliver their service efficiently and allocate resources. We talked to Nick Smith, Head of Learning and Development about the sorts of information they collect and who is responsible for it all within their organisation. Nick believes strongly that information used with experience can transform a business and make good changes. Read his story.

Uplands Nursing Home in Shrewsbury tells us about how they collect and use information to secure the long term success of their business. They’ve also helped their staff become more IT savvy and have introduced a range of systems which is helping their staff deliver safer and more efficient care. Read their story.

Calderdale Council have recently restructured their data and business intelligence team and have influenced an organisational wide change in thinking about how they use information to improve service delivery. Read their story.

Working digitally helps improve communication, knowledge and expertise and cost savings.  It also helps connect people and organisations so that best practice can be more widely shared.  

Read more about our work to improve the digital skills of the social care workforce.  

Our National Minimum Data Set for Social Care (NMDS-SC) is the most valued source of adult social care workforce information in England.  In this online data collection system, adult social care employers enter information on over 740,000 workers. 

Employers enter their workforce information for a number of reasons.

Anyone can access this data through screens called dashboards which let you question and sort the data quickly and easily. 

We also publish all the analysed information in a range of reports and briefings.

Our team of analysts provide a data analysis service and can support with most adult social care data analysis work.  Find out more.