The specialist informatics workforce

Young man sat at a computer Part of our work is to recognise and then support the staff who might be performing this type of role in our sector.

A career in social care informatics

Although we're unclear about many people work in data and information roles in adult social care, we recently carried out a survey and discovered valuable information about this workforce. View the results here or in the full report below.

Use our social care informatics career framework to identify the types of job roles that exist in social care informatics and possible progression routes. The various functions are listed across the top and job roles are then listed under each function for levels one to eight.  Compare this with the NHS Health Informatics Career Framework to see and compare with   informatics roles across the health sector.

If you’d like to connect with others in this field, you might want to join our LinkedIn group.

In partnership with local authorities and key organisations, we host webinars which share information and best practice around information sharing. Packs from previous webinars can be found below.

Our survey in 2014 revealed that 57% of informatics staff were not members of a professional body. Our leaflet gives an overview of the benefits of being part of a professional body and which one is the most suitable for you.  You can order a copy of this by emailing us.

The UK Council of Health Informatics Professions, BCS (Chartered Institute for IT) and the Institute of Health Records and Information Management (IHRIM) have joined forces to become the Federation for Informatics Professionals.

This federation will ensure that informatics as a profession is recognised and valued across the UK.  

We know that 36% of employers experienced difficulty in recruiting staff into an informatics role -  only 54% of employers had training plans in place and only 38% of informatics staff have a personal development plan. A programme to address this challenge is currently being piloted.

View a summary of the outcomes in our infographic.

Read the full survey report here.

Calderdale Council has introduced a business intelligence team who are slowly transforming the council's service delivery by encouraging staff to find and use information as part of their decision making.  Read their story.

Home Instead Senior Care is a large award-winning employer that use data and information to monitor how they deliver their service efficiently and allocate resources. We talked to Nick Smith, Head of Learning and Development about the sorts of information they collect and who is responsible for it all within their organisation. Nick believes strongly that information, used with experience, can transform a business and make improvements.
Read his story.

Uplands Nursing Home in Shrewsbury tells us about how they collect and use information to secure the long term success of their business. They’ve also helped their staff become more IT savvy and have introduced a range of systems which is helping their staff deliver safer and more efficient care.
Read their story. 

Please also see our webinar packs below for more best practice.

In 2016 we carried out a national survey across whole sector to find out more about this specialist workforce. We wanted to discover what learning and development support you might need. You can see the highlights of this survey in our infographic.   You can read the full report here.

This leaflet sets out why data and information is crucial in future proofing any social care business.

  • Leeds City Council talk about how they've taken a joint approach to health and social care and have started to transform their services.
  • This pack talks about Duty of Care Guidance for social care organisations
  • This webinar pack explains what secure email is and the benefits
  • Nottinghamshire County Council talk about how they've implemented the Care Act in Nottinghamshire.
  • The HSCIC talk about why informatics is important and how we can support this profession in the future
  • Camden Council talk about the barriers they faced in information sharing and how they overcame them.
  • This pack talks about the top information governance issues as a result of social care integration.  

Our National Minimum Data Set for Social Care (NMDS-SC) is the most valued source of adult social care workforce information in England.  We collect information on over 750,000 workers.

Employers type in their workforce information for a number of reasons.

Anyone can access this data through screens called dashboards. They let you question and sort the data quickly and easily.  We also publish reports and useful data and information.