Supportive induction

Supportive induction 250 x 250px7The first few weeks in any role are particularly important to ensure new starters understand your culture, vision and values, and what’s expected of them. It’s important to provide a thorough induction, so that new recruits feel fully supported from day one.

You’ll also need to make sure they have the right skills, knowledge and confidence to do their job. A supportive induction reduces the risk of employees feeling out of their depth.

Clear training and access to programmes such as the 'Care Certificate' is useful for employees to understand the minimum standards required when working in adult social care. We recommend new managers complete the 'Manager Induction Standards' (MIS) which sets out what a manager needs to know and understand to perform well in their role.

Good and outstanding rated services often feature an in-depth induction programme which goes beyond the minimum standards for their new starters.

A full induction could include:

  • shadowing
  • mentoring
  • buddying
  • peer support
  • values-based learning
  • additional training around core skills and specific health conditions.

Induction should be flexible and recognise the needs of the inductee.

During induction, new recruits should be encouraged to ask questions and make suggestions to help them fit comfortably and safely into your organisation.