Resources
The practical resources below can help you to strengthen this area of CQC inspection.
Use the filter to choose different types of resources or select based on related prompt.
Filter by resource type
Resource creator: Skills for Care
A practical 15-minute eLearning module introducing person-centred care for front-line care and support workers. Through self-paced digital learning and interactive scenarios, it helps learners understand what it truly means to put people at the heart of care and make this approach part of everyday practice.
The module explores the legal framework, core principles, and values that underpin person-centred care, including dignity, respect, independence, and partnership. Using realistic examples and reflective activities, learners build confidence in applying these values in different situations—whether supporting individuals directly or working with families and others involved in their care.
Interactive elements support learners to embed person-centred thinking into all aspects of their role, moving beyond theory to consistent, meaningful action. The eLearning format allows flexible access, consistent learning, and the opportunity to revisit key concepts, helping staff deliver care that is genuinely tailored to each individual.
Date published: June 2026
Resource creator: Skills for Care
A comprehensive 20-minute eLearning module introducing how to write and maintain effective, person-centred care plans in adult social care. Through self-paced digital learning, it explains the legal importance of care planning and how to ensure plans are personalised, strengths-based, and compliant with regulations.
Using realistic scenarios and interactive activities, learners explore how to involve individuals in their care, carry out holistic assessments, and manage risk while maintaining choice and independence. The module emphasises understanding what truly matters to the person, helping staff recognise the meaning behind preferences and translate these into meaningful, tailored support.
Practical guidance and reflective prompts support learners to write clear, positive care plans that promote dignity and independence, as well as understand when and how to review them so they remain accurate and responsive over time. The eLearning format provides flexible access, consistent delivery, and the opportunity to revisit key principles, supporting high-quality, person-centred practice.
Date published: June 2026
Resource creator: Skills for Care, Skills for Health, Health Education England
The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you’re new to care and should form part of a robust induction programme.
Standard 6 focuses on communication, the importance of using different communication styles when required, and of being aware of potential barriers to communication.
Date published: April 2025
Resource creator: Skills for Care
For those looking to progress into care management, Skills for Care has produced an eLearning module looking at key considerations around Leading a person-centred service
This is part of the wider Introductory modules for managers, eLearning which offers engaging introductions to key topic areas to pique learners’ interest and provide opportunities to reflect, ideas to improve practices, and motivation to learn more.
Based on the Manager Induction Standards, the modules feature up to date content and increased accessibility for learners.
Date published: October 2022
Resource creator: Skills for Care
This webpage collates Skills for Care’s resources focusing on person-centred care, including the person-centred approaches core skills education and training framework.
Date published: January 2021
Resource creator: Social Care Institute of Excellence (scie)
This free eLearning resource supports learning about how to provide effective personalisation and high-quality care and support through the use of one-page profiles.
Date published: September 2013
Developed in partnership with