We have practical resources and information specifically for those who shape and commission care and support services.  For a good overview of our entire offer for prospective or current commissioners - order one of our leaflets or download it here.

We’ve grouped resources into five key themes below:

If you're considering a career move into commissioning, find out about potential pathways and more details about what the job entails.

Our key commissioning resources can be found on our workforce commissioning web page.


High quality commissioning and workforce commissioning focuses on citizenship, health and wellbeing.

To prevent, reduce and delay the need for care and support, commissioners need to consider services that promote self-care, skills of the individual and other asset based approaches.

Self care resources

Community skills development resources

Building and managing resilience resources

Moving into a career in commissioning for wellbeing

If you're interesting in gaining a level 5 qualification in commissioning, you might want to sign up for the Principles of Commissioning for Wellbeing.

Effective commissioning can only be acheived by empowering people who need care and support, their carers and families, to play a leading role in shaping and driving the changes they want to see.

Looking closely at informal community support and the skills that exist within communities, drawing it in to the commissioning process is a way of doing this.

Community skills development resources

Local demand and intelligence reports

Leadership for Empowered and Healthy Communities leadership programme

As a commissioner you must promote a sustainable market to meet care and support needs in your area, and ensure that there is a choice of providers who together offer a variety of services.

Commissioners have a role in defining local care and support needs then understanding and shaping the supply, demand and future needs of the workforce as part of their market position statement.

Local demand and intelligence reports

Workforce planning resources

Recruitment and retention resources

Local authorities are responsible for a responsive, diverse and sustainable market of service providers that can provide high quality, personalised care and support that best meets the needs of people.

Changes to the way services are commissioned will potentially have an impact on the workforce, both in terms of the activities they undertake and their reaction to this change.

Developing a positive workplace culture

Workforce redesign resources

Measuring workforce outcomes

To meet the changing needs of people who need care and support, effective integration between those working in social care, health, housing etc is essential.  There has to be a focus on working together to meet people’s needs and aspirations.

Across adult care, precious resources are lost due to duplication of effort. Employers in all sectors need to do more to build on good practice and find new and creative ways to work better together, delivering higher standards of care and prevent wastage.

Integration resources

Individual employers and personal assistant resources

This qualification has been developed to support current and aspiring commissioners in achieving a rich, diverse and sustainable market of provision. It will also help ensure that personalised support and care is available where, how and when it is needed.

Read more about the qualification and how to get involved.