Working together to improve end of life care

A man and woman sat at a table looking at a paper booklet

Training pack for front line workers and trainers

Our training pack helps you increase awareness and understanding of how important it is to work together to support people at the end of their lives.

The pack was developed with employers through a research project that aimed to find out what mattered most to people at the end of their life. You can read a summary of this work here.

In the following sections you can access free training resources so you can carry out this training yourself and information about the different roles involved in end of life care.

The materials in this pack were put together by ‘end of life care champions’ who talked about their experiences of end of life care and about people working together.  

The pack includes:

* Please be aware that this is a story about the end of someone's life and may be distressing for some people 

It’s essential that everyone works together in order to provide excellent end of life care, including the person who is dying and their carer.

Understanding roles - working together to improve end of life care describes all the different job roles involved and what needs to happen to ensure everyone works together to provide the best care they can.


A film accompanies these resources covering nine roles.  You can view each one through the links below: 

person receiving care  
primary carer 
district nurse
domiciliary (home) care worker 
general practitioner
- hospice worker
palliative care specialist
social worker 

These resources and films have been developed in partnership with Skills for Health, the National Council for Palliative Care and Health Education North Central East London.  

Faith perspective: supporting Jewish people with life limiting conditions, and at the end of life is a short summary guide to non-Jewish practitioners working with Jewish people.

It includes information to help when planning to talk to individuals about their death, supporting them and their families and offering care and support at the time of death and during bereavement. This was developed in partnership with Jewish Care.  

In order to put together this resource, a network of people (known as champions) was developed - people who were committed to improving end of life care. The champions were brought together in a series of workshops and they talked about their own experiences, what worked well and what didn’t.

During these conversations common themes emerged which have been translated into a set of key messages. These formed the basis for the resources and film included in the training pack. 

The project summary details how the materials were developed.  

The evaluation report looks at the background to the project, how it worked in practice, the outcomes and recommendations for the future. The project learning points summarise the key learning from the project which may be useful for others developing integrated working in end of life care.