HR officer

Administration and office roles image

You’ll provide a HR service to the organisation on areas such as recruitment, staff benefits and performance management.

Your role might include:

  • planning and delivering recruitment campaigns including advertising, shortlisting and interviewing
  • managing new starters including doing pre-employment checks and induction
  • writing and reviewing policies and procedures
  • supporting managers on HR related issues such as line-managing, benefits, flexible working and grievances.

What skills, experience and qualifications do I need?

Each role will require different experience and qualifications.

Everyone working in social care needs English, number, digital and employability skills including team work and problem solving skills. What core skills do I need to work in social care outlines some of the skills you need and has short activities to help you think about transferable skills from your previous experiences.

It’s also really important that you have the right values and behaviours to work in social care.

How do I get started?

Depending on where you work and your level, you’ll usually need to have previous experience or a relevant qualification. This could be a HR qualification or HR apprenticeship. Read more from CIPD, the professional body for HR and people development, about specific qualifications and training.

If you’re currently working in social care, speak to your employer about opportunities to work in a HR role.



Case studies

  • Melissa Hall
    Melissa has HR responsibilities at care agency CareBIG, and is responsible for recruiting and selecting carers for the agency.
  • Sales and marketing manager- Mike Allistone
    Mark works as a sales and marketing manager and is responsible for promoting seven care services in the organisation.
  • Office manager- Julie Allen
    Julie works as an office manager and has a varied role including training, supervision, interviewing and writing care plans.

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