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Our practical tools and support help organisations and individual employers in England recruit, develop and lead their staff, retaining them from entry level right through to senior leadership and management roles.
The Bookshop January sale is now on
Support your care service – find discounts this month on popular publications.
Become a confident mentor
For anyone who'd either like to train to become a mentor or is interested in setting up a mentoring programme in their organisation. Book now
Care Certificate
Download our resources on the Care Certificate, the standards that should be covered as part of induction.
Become a member
We are the the membership body for registered managers. Find out more about the benefits.
Good and outstanding care
Our updated guide is ideal for providers wanting to achieve or sustain a good or outstanding CQC rating.
Individual employers
Our information hub can help individual employers and those who support them.
How to improve your service in 2019
Ideas on how to improve the quality of your service for both employees and people who use your services.
Safe and fair recruitment guide
This guide supports employers to reach the potential of people with convictions by implementing safe and fair recruitment policies and procedures.
Guide to safe staffing
This guide will help you improve your safe staffing practice, to provide high quality care and support and meet CQC regulations.
Using conversations to assess and plan people's care and support
This approach can help you plan local services that people want and need. Download these key principles.
Grimsby
Birmingham
Leeds
Meaningful activity plays an important role in ensuring the wellbeing of individuals receiving care and support. But what is meaningful activity and why is it so important?
Now is a great time to take stock of where you are and plan for the year ahead, so we've come up with eight great ideas that could help you improve your service.
Belinda Siggers is registered manager at Diligent Care Services and a member of Skills for Care. In this blog, Belinda reflects on 2018 and on her ambitions for 2019.