Team leader or supervisor

Team leader imageTeam leaders or supervisors can work in care homes or can coordinate domiciliary carers in the community.

Role overview

  • managing and supporting workers so they can perform their roles safely and to the best of their ability
  • supporting your manager to run your workplace according to standards and legislation
  • acting as a positive role model to colleagues
  • developing care plans that outline what care and support individuals need
  • leading team meetings and doing inductions, supervisions and appraisals
  • working in partnership with other professionals to ensure individuals get the support they need.


Skills and experience

Specific skills needed to work in this role:

  • supervisory and team leading skills
  • the ability to deal with conflict
  • good English skills to understand and apply policies and procedures in practice.

Your induction will include necessary training such as health and safety, first aid and moving and handling. Additional specific training such as autism awareness, communication skills or working with people with dementia may be offered.

It might be useful to have experience working in a similar role or with vulnerable adults. You can gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship


While in post you could do a vocational qualification such as a Diploma in Health and Social Care or continuing professional development qualification such as an award or certificate in activity provision.

Your employer may pay for you to complete these qualifications, or you could apply for an Advanced Learner Loan to pay for them yourself.

Find out more about other roles


Case studies

  • Emma Stowell
    Emma works as a care supervisor and supervises a team who care for people in their own home.
  • Luke Britton
    Luke works as a senior care assistant and works with older people, some of whom have dementia.

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