Volunteer coordinator

Volunteer coordinator imageYou’ll be responsible for a team of volunteers to ensure they have the right skills and values, and provide a high quality service.

Volunteer coordinators could work for social care employers to run an internal volunteering scheme, or work for local authorities or charities to manage volunteers locally or nationally.

Your role might include:

  • attracting and recruiting volunteers
  • responding to requests for volunteers, matching individuals with the right volunteers
  • designing and delivering induction programmes for volunteers
  • supporting volunteers to do training to develop their skills
  • arranging events to celebrate and award their achievements.


Everyone working in social care needs English, number, digital and employability skills including team work and problem solving skills. What core skills do I need to work in social care outlines some of the skills you need and has short activities to help you think about transferable skills from your previous experiences.

There are also some specific skills needed to work in this role. These include:

  • planning and organisational skills
  • good written and verbal communication
  • the ability to motivate others. 

There are no formal qualification requirements for this role, but you usually need to have some experience of working in social care and health or in a volunteering capacity.

Your employer might ask that you have qualifications showing good English and number skills such as GCSE A-C in English and maths. It might also be helpful to have a social care qualification such as a Level 2 or 3 Diploma in Health and Social Care, or a volunteering qualification such as an Award in Volunteering Skills or an Event Volunteering Qualification.

It’s also really important that you have the right values and behaviours to work in social care, as you’ll be responsible for coordinating a team and leading by example.


If you’re interested in working as a volunteer coordinator, there’s lots of advice about finding a role on the Starting your career page. You could look online or in your local newspaper to find vacancies, or you might want to contact local care providers, charities or your local authority to ask them directly.

Many volunteer coordinators begin their careers as unpaid volunteers to gain experience and then progress into coordinator roles.

If you’re currently working in social care, speak to your employer about opportunities to progress.


When you start in your role you should do an induction which includes training necessary for your role such as safeguarding adults, delivering training and leadership skills. 

When in your role you could do a vocational qualification such as a Level 2 or 3 Diploma in Health and Social Care or a volunteering specific qualification or short course. 

As more and more organisations are recognising the benefits of volunteering in the local community, more opportunities are available to progress.

You might want to progress into a further volunteer management role for which a level 3, 4 or 5 qualification would be useful. Or you might want to move into a social care related role such as a personal assistant, counsellor, rehabilitation worker or manager. Read more on the Job roles in social care page.