Care Certificate

carer and manager in life support demostration

The Care Certificate is a set of standards that social care and health workers stick to in their daily working life.

It is the new minimum standards that should be covered as part of induction training of new care workers.

The Care Certificate was developed jointly by Skills for Care, Health Education England and Skills for Health. It:

  • applies across social care and health
  • links to National Occupational Standards and units in qualifications
  • covers what is needed to be caring - giving workers a good basis from which they can develop their knowledge and skills.

Who is it for?

Designed with non-regulated workers in mind, the Care Certificate gives everyone the confidence that workers have the same induction - learning the same skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

The Care Certificate is the start of the career journey and is only one element of the training and education that will make them ready to practice within their specific sector.

Although the Care Certificate is designed for new staff, it also offers opportunities for existing staff to refresh or improve their knowledge. 

For CQC regulated providers, the Care Certificate is expected of care workers joining health and social care since April 2015.  The CQC Inspector Briefing highlights how they look for evidence in their inspections.

The standards

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person centred way              
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disabilities
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and safety
  14. Handling information
  15. Infection prevention and control

 

Our mapping document sets out how the Care Certificate standards map across to other resources used within social care and health, including the previous Common Induction Standards and units in the qualifications and credit framework (QCF).

Care Certificate materials and events

We’ve developed materials to support you implement the Care Certificate in your workplace.We also are running a series of events aimed at helping you to assess the Care Certificate. These are available across the country.

 

The Care Certificate workbook is a free downloadable resource to support the training process and help you and your new workers cover parts of the Care Certificate.

There is a workbook for each standard supported by an introduction and glossary. Each standard includes knowledge content and ends with a section where learners can record their understanding.

Update 22 February 2016 - Please note there have been some minor revisions to the workbooks following feedback from the sector, with only two workbooks having significant changes. 

  • The workbook for standard 9 now provides a wider resource for mental health issues in line with requests from mental health teams. 
  • The workbook for standard 12 has been amended to reflect the latest guidance, plus a very minor amend to the standard 11 workbook.
  • The workbooks now only refer to the current guidance. This change is also reflected in the assessor framework and the self-assessment tool.

When you download workbook, please save it first and then begin to complete. If you don't do this you are in danger of losing text you have typed in.   

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 2. Your personal development 

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 3. Duty of care 

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 4. Equality and diversity

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 5. Work in a person centred way

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 6. Communication -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 7. Privacy and dignity -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 8. Fluids and nutrition -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 9. Awareness of mental health, dementia and learning disability -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 10. Safeguarding adults -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 11. Safeguarding children -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 12. Basic life support

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 13. Health and safety -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 14. Handling information -

Care Certificate workbook

Progress, mapping and signoff 

Standard

  • 15. Infection prevention and control -

Care Certificate workbook

Progress, mapping and signoff 

Standard

 

Use of the Care Certificate workbook is optional

The use of the workbook is optional and you might want to adapt or develop your own materials to meet the standards.

You can choose to incorporate some or all of the workbook into your induction programmes. 

The Care Certificate workbook is not available in a hard copy format. This is to ensure the resource can be produced and maintained free of charge. We have not received any funding to produce hard copies - should there be significant employer demand, we would consider introducing this as a priced publication.

Saving this evidence

The assessments in these workbooks have answer fields you can fill in electronically. If the workbooks are filled in on a computer they can be saved using ‘save as’.

Learners should be encouraged to save their work and share with you. You may wish to save this alongside your other staff records.

Employer responsibility to assess competence, provide additional learning

There is no answer book to accompany the workbook. It is your responsibility to judge the competency of your workers and arrange additional training, support and supervision as required.

We’ve developed slides to support the delivery of the basic knowledge for the Care Certificate.

These presentations complement the Care Certificate workbook.

Important: Please note we have not published presentations for standards 10, 11, 12 and 13 as these areas may require specialist knowledge or expertise. The learning elements of those standards are available through the free Care Certificate workbook and can complement this further with your own internal training and workplace assessment.

 

Download a template of the certificate to award workers who have completed the Care Certificate.


You can also download a word version to add your own logo to the certificate.

It is only valid if the Care Certificate logo remains on the top right and your logo appears on the bottom right.

We’ve issued guidance to support assessors responsible for making the decision if a care worker has met the 15 standards of the Care Certificate. 

To help you assess and to support you with this role we have created a new online tool Helping you to assess the Care Certificate which will support you through every step of putting a new worker through the Care Certificate. This includes:

  • the Care Certificate standards
  • the Care Certificate assessor
  • assessment of the Care Certificate
  • quality assurance 
  • resources to support delivery of the Care Certificate 

You can find our online tool and more resources on our assessing the Care Certifcate page

 

We’ve been made aware of a number of training providers (including e-learning providers) making claims about their products in relation to the Care Certificate.

We’d like to reassure you that such claims are false and have issued a full statement that we advise everyone reads before putting their staff through the Care Certificate. 

If you are using formal qualification processes to deliver the Care Certificate we’ve mapped the certificate to the Qualification and Credit Framework (QCF) units within health and social care accredited qualifications.

It enables you to claim the Workforce Development Fund to identify a monetary value for each unit.

Units mapped to the Care Certificate

 

 

Care Certificate assessment - the ‘what, where, when and how’

Our popular seminar is designed to answer all the questions you have about what the Care Certificate is, who can assess it and how.

“Excellently presented by Tracey who demystified the Care Certificate - I think everyone attending took something positive from the event.”

 

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