Elderly gentleman with young carer walking in park Resilience is an essential quality to help all social care workers do their jobs.

The daily stressfulness of care work can contribute to errors, misjudgements, low morale and sickness absence so it’s important employers support staff to become resilient to ensure they deliver high quality care. 

Building the resilience of your staff will help them cope better under pressure and protect them from mental and physical ill health.

Greater resilience, better care helps managers look at the stress levels and wellbeing of their staff, and gives practical ideas about how they can improve things. You can request a paper copy by emailing us

If you’re a manager sections one, two, three and five are the most useful:

Section 1 - What is resilience and why does it matter? sets the scene
Section 2 - Who is responsible for resilience? sets out your responsibilities
Section 3 - Helping my staff become resilient sets out how you can support your staff
Section 5 - Where can I find out more about resilience? directs you to further resources

Section 4 - Helping myself become resilient can be used by anyone and helps you find out and boost your own 'mental health resilience'. 


You can also use Building your own resilience, health and wellbeing with your staff. This guide is for individuals to help them understand stress and suggests way they can develop their own resilience. You can request a paper copy by emailing us


Learn more about stress at work is a useful booklet to accompany the guide.  It will help you identify common stressors at work, explain what good and bad stress is and how you can use stress to your advantage.  

You can request a paper copy by emailing us

You can find out more about resilience by visiting the Mental Health Foundation website.  They have resources on mindfulness and a large section about your mental health.

This guide makes sense of the UK’s various free mental health helplines. It helps to demystify helplines so people can select the most appropriate one for their needs.

Have you downloaded and used either of the guides to help you in your organisation or everyday role?  

If so, we'd like to hear from you. If they've helped you, please let us know by emailing

This case study showcases the Good Care Group (TGCG) who mainly provide live-in care and employs over 500 care workers. They do not use agency staff and exclusively employ and train all their care staff.

Care workers need to be sufficiently trained and self-reliant to be able to function with less supervision than a daily care worker. TGCG was finding that, despite its employment model with a focus on caring for care workers, some were leaving within the first three months as they didn’t feel able to cope.  This case study explains how they've tackled this issue.

Loading Icon

Please wait... logging you in.