Care Certificate

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.

The Care Certificate was developed jointly by Skills for Care,  Health Education England and  Skills for Health

The standards

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way              
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control

Access tailored support resources for the Care Certificatere


The Care Certificate network

The Care Certificate network is a national forum available to all Health and Social Care colleagues.

Open to work-based trainers and assessors involved in the delivery or assessment of the Care Certificate, the forum provides opportunities for colleagues to:

  • engage with others across the sector
  • receive national updates on the Care Certificate
  • share good practice.

Network sessions are held monthly:

  • 17 Nov 2021 10:00-12:00
  • 8 Dec 2021 10:00-12:00 (co-delivered by Skills for Care)

Subscribe to the groups mailing list and receive invites for the network, by emailing

Assessors eLearning course 

Created in partnership with Health Education England, the Care Certificate assessors eLearning course has been designed to support Care Certificate assessment. Designed to support existing Care Certificate assessors in refreshing their skills, and for those new to assessing. 

Employers can claim £100 from the Workforce Development Fund (WDF) for each employee who successfully completes both sessions, and where WDF eligibility criteria has been met. Find out more

Tailoring the Care Certificate 

Developed to support workers achieve the minimum standards of the Care Certificate in job roles where more specialist skills are needed. The resources cover:

  • Lone workers
  • Services for people living with dementia
  • Services for people with a learning disability
  • Services for people with mental health conditions
  • Supporting autistic people
  • Supporting people at the end of their life

Find out more 


We've been made aware of a number of training providers (including e-learning providers) making claims about their products in relation to the Care Certificate. We'd like to reassure you that such claims are false and have issued a  full statement that we advise everyone reads before putting their staff through the Care Certificate.


Download the sets of questions and answers that have been created for the Care Certificate.