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Registered managers

Data correct as at 2020/21

Next update due: Mid October 2022

The role of registered managers is critical in the adult social care sector. At the heart of every outstanding service is a manager who’s working hard to ensure that they can create a person-centred culture that delivers great, high-quality care. There are around 26,400 CQC regulated establishments or care-providing locations in adult social care in England. In 2020/21 there were around 23,500 registered managers in post.


Downloading the visualisation and notes about the data

  • You can also download a PDF version by clicking on the arrow found at the bottom right of the visualisation.
  • There are notes about the data when you hover over the ( i ) in the visualisation.
  • For information about how workforce estimates are created or rounding and suppression rules please visit our webpage on methodology
  • If you require data that isn’t available in the visualisation or report below, please contact us.


Key findings

  • In 2020/21 there were around 23,500 registered managers in post in the adult social care sector.
  • Some employers have informed Skills for Care that their registered managers are at risk of ‘burnout’ due to the pandemic. Sickness levels running at double their usual level will have increased the workload for the rest of the workforce and contributed to this issue.
  • Skills for Care’s estimates, however, show that registered manager turnover rates were down by 4.7 percentage points in the past 12 months, from 25.4% in 2019/20 to 20.7% in 2020/21. Before the pandemic, these figures usually saw year on year increases.
  • It’s been reported to Skills for Care that during 2020, some registered managers felt a duty to stay with their employer and help those that they care for during this unprecedented period.
  • 76% of registered managers had been in the sector for 10 years or more and had an average of 7.9 years in their current role.
  • Their vacancy rate of 11.2% was higher than the sector as a whole (6.8%).
  • Around 68% are between 25 and 54 years of age. Around 32% were aged 55 or over and could retire within the next 10 years.
  • 16% are male, 84% are female.
  • Around 84% were white and 16% from black, Asian and minority ethnic backgrounds.
  • 92% were British, 4% with an EU nationality and 4% non-EU.


Further resources

  • For registered manager information at England level, please see the ‘state of the adult social care sector and workforce in England’ report and interactive visualisation here.
  • For information at a regional level please see the nine detailed regional reports supported by interactive visualisations here.
  • Skills for Care also has lots of support and information for registered managers on our website, including information about COVID-19.

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