Registered managers

lady in suit standing talking

The role of registered managers is critical in the adult social care sector. There are around 25,300 CQC regulated establishments or care providing locations in adult social care in England.

Latest figures

As at 2018 there were around 22,500 registered managers in post in the adult social care sector. Here's what we know about this part of our workforce:

  • 77% of registered managers had been in the sector for 10 years or more and had an average of 7.9 years in their current role.
  • Around 22.0% left their role in the previous 12 months.
  • Their vacancy rate of 11.4% was higher than the sector as a whole (7.8%).
  • Around 68% are between 25 and 54 years of age.
  • Around 31% were aged 55 or over and could retire within the next 10 years.
  • 17% are male, 83% are female.
  • Around 85% were white and 15% from black, Asian and minority ethnic backgrounds.
  • 92% were British, 4% with an EU nationality and 4% non-EU.

Research survey

We surveyed 800 registered managers asking who they are and what they do.  This research has revealed many insights into one of the most influential roles in adult social care. What has emerged from this exploratory research is a picture of a rewarding, yet challenging and evolving role that needs greater recognition in the sector and robust, ongoing support. 

Registered managers are highly committed individuals running a range of services and the personal rewards of the role can be great, with many managers talking about their role as a ‘passion’ not just a job. That means support for this key group of leaders is vital. The study found that:

  • Almost 80% of managers felt that their role had changed since they first started. 
  • 70% of managers were offered their first registered manager post by an existing employer; the majority hadn’t planned to become a manager (instead taking an opportunity when it arrived). 
  • Over a third of respondents reported performing tasks not in their job descriptions. 
  • Only 20% of managers felt that the role had become better recognised over time.

Read more about the research.

Related reports 

  • For regional specific information please access chapter four of the relevant regional report.  
  • Find the latest information in the 'State of the adult social care sector and workforce report' 
  • Looking for something specific on registered managers? Contact us