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Residential homes, including nursing care services change
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The Inspection toolkit section supports you to understand the different areas of CQC inspection and associated recommendations, practical examples and resources that will help you.
Safe looks at how your service protects people from abuse and avoidable harm.
Effective looks at how you support people to achieve good outcomes and have the best quality of life possible.
Caring looks at how staff involve and treat you with compassion, kindness, dignity and respect.
Responsive looks at if your service is organised and meets people’s needs.
Well-led looks at the leadership, management and governance of the organisation make sure it's providing high-quality care.
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