Skills for Care

Supporting a diverse workforce

People from ethnic minority communities account for one in five of the adult social care workforce in England and play a vital role in the day-to-day care of people in our communities.

Why is equality, diversity and inclusivity important in the workplace?

Demonstrating equality, diversity and inclusivity in the workplace has many benefits to your organisation. People who are part of an equal and inclusive culture feel valued and empowered which supports in developing psychological safety. This in turn has a positive impact on workplace culture, helping to decrease sickness absence and improve retention rates and therefore improving organisational effectiveness.

Inclusive cultures, free from discrimination can lead to improved organisational effectiveness and higher employee engagement which is linked to lower absenteeism which can in turn benefit those needing care and support. For example, making better use of BAME talent is estimated to increase UK GDP by up to 1.3% per annum.

Linde and Kline, 2018

Source: Evidence review and consultation analysis


People drawing on care and support also benefit from an equal, diverse and inclusive workforce - the workers are more representative of who they’re supporting which enables better provision of person-centred care.

Being known for having a diverse workforce and inclusive culture will improve your reputation as a good employer and help to attract new people to your team.



There are lots of different characteristics that set individuals apart from each other, such as someone’s race or religion, their gender and sexuality, age or if they have a disability. All these characteristics could lead to varying levels of discrimination and privilege. Intersectionality is the term used to refer to the interconnected nature of social characteristics such as race, class, and gender as they apply to a given individual or group and is regarded as creating overlapping and interdependent systems of discrimination or disadvantage.

Clenton Farquarharson MBE talks about insectionality and what it means to him and society as a whole in his blog Intersectionality: a smokescreen for exclusion.


Skills for Care Race Equity Reference Group

The Skills for Care Race Equity Reference Group (RERG) has been established to support Skills for Care’s commitment on championing equity, equality, and diversity. The group is made up of representatives from across the sector and includes people who work in and across social care and people with lived experience.

The RERG will support Skills for Care to develop a positive and practical narrative on race equality. The expertise and knowledge of race equity issues will be drawn upon to support the development of guidance and resources for the sector and used to promote race equity and equality across the sector.

If you’d like to find out more about the RERG please email



Support to achieve equality, diversity and inclusivity

Support for leaders and managers

Resources to support all leaders and managers develop a culture of equality, diversity and inclusivity in their workforce.

Social Care Workforce Race Equality Standard

This tool has been developed to measure improvements in the experiences of staff for staff from diverse ethnic backgrounds over a period of time.

Webinars to support leaders and managers from diverse backgrounds

During the pandemic we hosted a series of webinars covering a range of topics to support leaders and managers from black, Asian and minority ethnic backgrounds. Follow the link to find out more and view the recordings.


Recruitment support

Resources to support inclusive recruitment practices.

Workshops and seminars

Our values-based recruitment workshops and seminars will support you to learn how to embed a values-based approach throughout recruitment which supports inclusive practice.

Widen your talent pool

You can widen your talent pool by removing any unfair and unnecessary barriers that could unintentionally prevent the employment of talented people. People from all backgrounds can have the right values to work in social care and bring a wealth of perspectives, ideas and 'lived experience' to your workforce. Find information on employing people with criminal records, employing with disabilities and employing 16-17 year olds.

Attracting people

Find guidance and information on how to attract people who have the right values and behaviours to complement your workplace and contribute to the delivery of high-quality care and support. Our ‘Effective ways of communicating to target demographic groups’ provides top tips to widen your reach so candidates better reflect the community you support.


Developing your workforce

Supporting your workforce by investing in their learning and development is another way to help staff feel valued. It supports inclusivity when opportunities are available to all across your organisation. 

Confident with difference

This resource supports organisations to consider how well diversity is embraced within your organisation and this impacts on the quality of care you deliver.


Forefront is digital learning programme aimed at those from minority ethnic backgrounds who work directly with people drawing on care and support. Designed to support participants deal with specific challenges they may face, while helping them to build confidence in improving diversity and inclusion within their organisations.

Moving Up

Our Moving Up programme supports workers from diverse ethnic backgrounds to develop the leadership skills needed to move into more senior leadership roles in social care.


Blogs and articles

We've published a number of blogs and articles on the focusing on the subject of culture and diversity covering a range of topics.

Read the blogs and articles