Skills for Care

The ever-changing nature of adult social care means that commissioning and delivering personalised, preventative and good quality care and support services in any local area is an evolving landscape, requiring effective change and transformation.


Principles of workforce redesign

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These principles have been developed from a range of information relating to individu­al learning and behaviour, change management and organisational theory.  Each principle includes key things to consider along with a series of questions to ask about yourself and others and are useful for workforce leads and those involved in service transformation and workforce redesign across any size of organisation.


Outcomes measurement framework

Measure the impact of workforce investment on the person-centred outcomes that services achieve. It provides a simple way of linking the impact and benefits of workforce interventions to measurable, person centred outcomes for people supported, organisations and the local community.

It can be utilised to measure change in the short, medium and long term and for both simple and complex challenges.

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Use the ‘Workforce transformation outcomes measurement framework’ to define the outcomes, actions and measurement of any workforce change programme.