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Skills for Care

Managing a service

As well as providing inspiring leadership, social care managers have to deliver a safe and effective service that is meeting its objectives and contractual and legal requirements.

We know many factors go in to managing an adult social care service, and we have guidance and tools to help:

 

Creating a positive workplace culture

Workplace culture is the character and personality of your organisation. Having a positive culture is vital to delivering high quality care and support. Take a look at our ‘Culture for care toolkit’.

Operational workforce planning

Our workforce planning tools will help you make sure you have the right people in place to meet the changing needs and future opportunities for your business.

Good and Outstanding care (GO)

Our expert advice and support can help you understand what the CQC are looking for during inspection and how you can collect the right evidence.

Digital technology in social care

Working with digital technology can reduce paperwork and improve the way you deliver care. We have guidance and tools to help you comply with GDPR and develop digital skills and leadership in your organisation.

Safeguarding

Safeguarding adults means protecting a person’s right to live in safely, free from abuse and neglect.

Community - Asset and strength based approaches

Our resources cover information, ideas and bite-size learning about person centred and community-based working.

Quality matters

This webpage will help you to think about what quality means to you and your service, and links to practical resources and guidance to improve quality.