Managers play a crucial role in social care. You're not only responsible for supporting those who need care and support, but for taking care of staff and influencing the quality of care across the sector.
High-quality care and skilled, confident leaders and managers go hand in hand. Over 90% of services rated good or outstanding for being well-led by the Care Quality Commission (CQC) were also rated good or outstanding overall.
In this section you’ll find resources and tools to support you to effectively lead and manage your service.
Good and Outstanding care (GO)
GO Online is a new resource shaped around CQC monitoring and inspection, ensuring regulated providers can be best prepared. Whether you’re preparing for your first inspection, getting ready for the next one, or focusing on improving the quality of care, this interactive tool can help you to deliver good and outstanding care.
Support for registered managers
As the membership organisation for registered managers, our practical support will help you with the issues you face on a day-to-day basis. Find peer support at local networks and webinars covering a range of topics.
How people are managed has a huge impact on quality and it’s important to know how to get the best out of your staff. Discover practical toolkits and guides covering wellbeing, supervision, people performance management and more to help you do that.
Managing a service
If you’re responsible for managing a care service there are lots of things you need to think about. Find practical support to help you deliver what regulators expect and what your colleagues and customers need.
Supporting the diverse workforce
People from ethnic minority communities account for one in five of the adult social care workforce in England. Find support for leaders and managers from ethnic minorities.
Developing leaders and managers
It’s important that leaders and managers at all levels are given the opportunity to develop themselves. Find out more about the tools, resources and development programmes supporting aspiring managers to top leaders.
Workforce planning, transformation and commissioning
Commissioning personalised care and support services can be a challenging process. We have resources and information specifically for commissioners covering integration, operational workforce planning, workforce change and transformation and much more.
Skills for Care support in your area
Our locality managers work with adult social care providers at a local level, as well as a wide range of other partners within the local health and care systems. Find out how to get in touch with your locality manager.