Leadership and management

As the membership organisation for registered managers, our support will help you with the issues you face on a day-to-day basis. You can also join one of our networks across the country led by registered managers.

• Membership

• Advice line
• Facebook group
• COVID-19 webinars
• Information for network chairs
• Local networks for managers
• Develop yourself

It's important that leaders and managers at all levels are given the opportunity to develop themselves. Our induction standards and leadership development programmes are perfect for those who want to improve their skills.

• Developing new managers and deputies
• Leadership Qualities Framework
• Manager Induction Standards

• CPD modules for managers
• Leading Change, Improving Care
• Aspiring manager's pilot
• Commissioning Now
• Lead to succeed
• Moving Up
• New Directors
• New registered manager's pilot
• Collaborative Leadership
• Well-led

How people are managed has a huge impact on quality and it’s important you know how to get the best out of your staff. Our practical toolkits and guides can help you make sure you do just that.

• Building resilience
• Code of Conduct
• Developing your staff
• People performance management
• Supervision
• Supporting lone workers
• Productivity

If you’re responsible for managing a care service there are lots of things to think about. Our practical support can help you deliver what regulators expect and what your colleagues and customers need.

• Digital skills
• Planning your workforce
• Positive workplace culture
• Quality Matters
• Roles and responsibilities
• Safeguarding

Community, asset and strength-based approaches involve working with people, to plan and deliver care and support that focuses on their individual assets and strengths, including in their local community. Our practical guidance can help you to use these approaches in your service, to deliver the best outcomes for the people that you support.

Commissioning personalised care and support services can be a challenging process. We have resources and information specifically for commissioners.

• Personalisation
• Workforce capacity planning
• Prevention
• Integration

• Careers in commissioning