Finding my way in care

Ruby Hann, Apprentice Care Assistant, St Monica Trust shares her journey into a career in care.

I’ve always wanted to make a difference in people’s lives. My dream is to become a nurse, and I saw working in care as the perfect starting point.

College didn’t feel right for me - the subjects I chose weren’t really mine; they were more what my parents wanted. I didn’t feel connected to any of it, soI  left after six months.

I wanted a more hands-on route into nursing. I found the apprenticeship opportunity at St Monica Trust, and by February I was starting my new role. It felt like the right move from the beginning.

Supportive start: training and teamwork

My induction was practical and informative. We covered manual handling, first aid, and learned about modified diets. I met people from across the Trust and got a sense of the different roles and responsibilities. Although I didn’t have previous care experience, I’d done work experience with the NHS and helped care for my younger siblings - so I wasn’t starting from scratch.

I was buddied up with co-workers when I first started, shadowing them and learning on the job. That support helped me build confidence. Now, if I need help or advice, I know I can turn to my colleagues. They’re always willing to guide me through tricky situations.

One of the best parts of the apprenticeship has been connecting with other apprentices. 

Making a difference every day

What I love most about care is the connection with residents. I enjoy hearing about their lives, making them laugh, and being a positive part of their day. One moment that stands out was helping a distressed resident who missed her husband, who had died. I reassured her, encouraged her to join an activity, and she ended up having a great time. Moments like that remind me why I chose this path.

Of course, there are challenges too. Seeing residents deteriorate over time is tough, especially when you’ve built relationships with them. It’s something I’m learning to cope with, and I know it’s important to talk about it more with my manager.

Looking ahead

I’m due to finish my Level 2 apprenticeship next summer, and I’m already thinking about what’s next. I’d love to do a Level 3 qualification or a nursing apprenticeship - ideally with support from St Monica’s. If they could help me get my nursing degree, I’d definitely stay. That’s my ultimate goal: to become a nurse and continue making a difference.

If you’re thinking about working in care, I’d say go for it. Don’t be afraid to speak up if you need help - openness is key. Care isn’t just a job - it’s a chance to be there for someone when they need it most.

Find more stories and insights from St Monica's Trust in our Practical Approaches Toolkit.

Print this page