Outstanding care videos

These videos share what three 'outstanding' rated services do on a day-to-day basis to ensure that they deliver high quality, person-centred care and support.

They can help you to understand what outstanding care looks like and identify some of the changes that you could make in your service to achieve this rating. You could also show the videos in your team or managers meetings to inspire everyone to want to achieve ‘outstanding’.

Eglantine Villa (Bupa UK) 


Shared Lives - Lancashire County Council 


Carefound Home Care