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Care Certificate

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors.

 

The Care Certificate is made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.

It was developed jointly by Skills for Care, Health Education England and Skills for Health

Duration 5 mins 47 secs

 

The complete set of accessible videos can be found on the Care Certificate workbook page. 

 

The standards

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way              
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control

 

PDF - 649kb
Download all of the 15 standards that health and social care workers adhere to in their daily working life.

 

The Care Certificate network

The Care Certificate network is a national forum available to all health and social care colleagues.

It's open to work-based trainers and assessors involved in the delivery or assessment of the Care Certificate and provides opportunities for colleagues to engage with others across the sector, receive national updates on the Care Certificate and share good practice.

Join to the mailing list to receive invites for the network, email carecertificate@hee.nhs.uk to subcribe.

 

FAQs

Claims

We're aware of a number of training providers making claims about their products in relation to the Care Certificate. We'd like to reassure you that such claims are false. Please read our full statement before putting workers through the Care Certificate.

 

Care Certificate workbook

The Care Certificate workbook is a free downloadable resource to support the training process and help you and your new workers cover parts of the Care Certificate.

Assessing the Care Certificate

An assessor must have a solid understanding of, and direct experience in what you’re assessing. Find a selection of materials designed to support those with the responsibility of undertaking Care Certificate assessment.

Employers, organisation and training providers

The Care Certificate offers opportunities for new and existing members of the workforce working at various levels to refresh or improve their knowledge and skills.

Information for learners

The Care Certificate should be used as part of your induction as it sets out fundamental skills that you’ll need to work competently in health and social care.