Creating a welcoming start

Enhance the onboarding experience for new starters. Explore our resources and tips to ensure a warm and inviting experience for new starters pre-arrival.

Communicating before your new starter arrives. Keeping in touch before a new starter’s first day helps them feel valued, informed, and connected before they join.  

Regular contact, such as welcome messages and check-ins, can help answer questions, build a sense of belonging and reduce pre-start uncertainty. A personal call around 72 hours before their start date is also a valuable opportunity to confirm arrangements, share any updates, resolve potential issues and reduce the risk of non-attendance, particularly in services where staffing levels are critical.  

• Pre-arrival checklist
  Use this checklist to plan the key actions needed before your new starter arrives, helping you prepare for a smooth and effective induction.
• 72-hours out checklist
  Use this checklist to organise the final preparations in the 72 hours before your new starter’s arrival, including key communications, practical arrangements and any final checks.
  
• Seven-day timetable day shift / night shift / office hours
  Use these templates to help you plan a structured first-week induction programme for new starters across different working patterns. They include space to schedule key activities, meetings, training and check-ins.

Communicating before your new starter arrives

Keeping in touch before a new starter’s first day helps them feel valued, informed, and connected before they join.  

Regular contact, such as welcome messages and check-ins, can help answer questions, build a sense of belonging and reduce pre-start uncertainty. A personal call around 72 hours before their start date is also a valuable opportunity to confirm arrangements, share any updates, resolve potential issues and reduce the risk of non-attendance, particularly in services where staffing levels are critical.    

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