People Performance Management

A social care worker standing inside looking at the camera

The ability to manage your people is extremely important. How you manage them has a huge impact on the quality of care you provide.

We've produced a People Performance Management Toolkit with NHS Employers to help you to manage their performance.

It contains useful scenarios, like what to do if someone’s performance is slipping or if they're on extended sick leave.

It's for anyone with management responsibility and is intended for all organisations in both social care and health.

The People Performance Management Toolkit aims to give managers confidence when dealing with some of the key challenges surrounding managing performance.

It's split into seven sections, so it's easy to find the part you need.

  • People performance management
  • Where should I start?
  • Reviewing employee performance
  • Managing different types of performance
  • Conversations about performance
  • Scenarios
  • Help in a hurry

This practical tool demonstrates how applying a range of different skills and behaviours during the management process can help you maintain a motivated team.

The toolkit doesn't replace organisational policies and procedures where they exist and should be used as an additional resource.