Explore leadership and management strategies that support workforce retention, employee engagement and high-quality adult social care services.
Effective leadership and management contribute to the creation of a positive workplace culture and can have a huge impact on employees feeling valued, which is key to retention.
Managers engage with individuals and teams through several ways including: the induction process, supervision, appraisals, performance development plans and reflections on practice. It is also important to use these processes to check your workplace values are understood, being upheld and are having a positive impact.
Top tips
- Ensure leaders and managers have the skills and support they need to manage and develop their teams effectively.
- Encourage managers to regularly check in with staff, provide support and address issues quickly.
- Connect with other managers and leaders through the registered manager network to share ideas, challenges and best practice.
- Join peer networks, such as Skills for Care's networks for managers to learn from others in similar roles.
- Lead by example by promoting a positive workplace culture and giving constructive, respectful feedback to staff.
Case studies
Darlington Council Learning Disability Services
Darlington Council Learning Disability Services made senior leaders visible and accessible, ensuring they regularly engaged with staff across the organisation. They wanted to create a supportive culture where staff feel involved, valued and confident to develop their practice.
Leaders met with staff through regular forums and discussion sessions to share priorities, solve challenges and plan improvements together. They also managed workloads through forward planning and promoted a culture of support and constructive challenge.
The results
Astrong shared vision across the organisation, improved collaboration and problem-solving, and reinforced a positive workplace culture where staff feel supported and empowered.