Skills for Care

Successful people performance management benefits include a valued, supported, and engaged workforce which can lead to job satisfaction and higher quality of care. 

Managing the performance of your employees is essential to ensure that your team, service and organisation are all delivering excellent services. Managers are responsible for knowing if your team members are performing well, conducting themselves in a way that is guided by the values of your organisation and to the health and social care sector - promoting the health, wellbeing and independence of people they support with compassion, respect and dignity.


People performance management toolkit

Developed in partnership with NHS Employers. The toolkit highlights the importance of supervision. Our ‘People performance management toolkit is split into seven sections:

  1. people performance management
  2. where should I start?
  3. reviewing employee performance
  4. managing different types of performance
  5. conversations about performance
  6. scenarios
  7. help in a hurry

This toolkit doesn't replace organisational policies and procedures where they exist and should be used as an additional resource. 

PDF - 11.5 mb
How you lead and manage your employees from the moment they join your team can make a big difference to them and to the people they are providing with care and support.


Take a look at how we can help you with your supervision needs to help you better support your workforce.