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Guide to developing your staff

Regular learning and development will help ensure workers can remain up-to-date with best practice to provide the best care and support.

There are lots of different ways to learn new things and it doesn’t have to be expensive.

The Care Quality Commission (CQC) key lines of enquiry will assess how you make sure that staff have the skills, knowledge and experience to deliver effective care and support.

Benefits of investing in learning and development for your staff:

  • enable staff to deliver good and outstanding care
  • improve workforce competence and productivity
  • develop aspiring leaders
  • improve recruitment and retention rates.

We’ve put together some guidance to help you plan, deliver and evaluate the learning and development you provide for your staff.