Supporting the diverse workforce within adult social care

COVID-19 recovery and beyond

People from ethnic minority communities account for one in five of the adult social care workforce in England and play a vital role in the day-to-day care of people in our communities.

Skills for Care has been acutely aware of the challenges facing Black, Asian and ethnic minorities. COVID-19 has highlighted and brought these challenges to the forefront for many communities. The Office for National Statistics 2020 data recently revealed the disproportionate impact of COVID-19 illness and death among those in ethnic minority communities. 

It is essential that Skills for Care continue to support leaders and managers from ethnic minorities and share their experiences during the pandemic. We have undertaken surveys, webinars and peer coaching to learn more and help deliver the best possible support to this important part of the workforce


Watch our series of highly passionate and extremely illustrative webinars around the challenges facing leaders and managers from minority ethnic backgrounds.

 ⇨ Access the webinars


Take a look at our blogs discussing key issues and real working scenarios from people within ethnic minority communities working across adult social care.

⇨ Read the blogs


Get involved...

The Equalities and Human Rights Commission (EHRC) have launched an inquiry into racial inequality in health and social care workplaces. It will look at the experiences and treatment of ethnic minority workers in lower paid roles in the health and social care sectors and seek to document wider work issues highlighted by the pandemic.  This will include:

  • understanding the experiences of ethnic minority people working in lower-paid roles
  • exploring their experiences during the pandemic which highlights how long-term work-related issues may have increased their risk of COVID-19
  • pre-existing work-related factors, such as workplace conditions, policies and training that may have contributed to their risk of COVID-19.

You can help by completing a confidential survey found on their website 

Webinar Series

We have developed a series of webinars all facilitated by Sophie Chester-Glynn. Sophie leads the popular weekly online discussion programme Chat for Carers, as well as being a frontline employer. Each webinar featured a panel of BAME leaders with lived experiences; the lively discussions focused on sharing understanding and generating ideas around key issues.

Discrimination and care workers’ rights

This webinar looked at the challenges of discrimination. It explore how people are discriminated against, the types of discrimination and what individuals can do to address this


  • David Gillborn, Professor of Critical Race Studies
  • Director of Research in the School of Education
  • Deputy Director of the Centre for Research in Race and Education (CRRE) Uni. of Birmingham
  • Hári Sewell, Director of HS Consultancy.

Download the webinar slides

How to become an anti-racist organisation


This webinar explored the challenges an organisation may face when looking to becoming anti-racist, how they can embrace and understand race and what they should do to address the imbalance. This webinar is open to those who are responsible for implementing anti-racist policy within their organisation or are seeking to have a better understanding of what it  means to be an anti-racist.


  • Professor Paul Miller, Leadership Development & EDI Consultant, Educational Equity Services
  • Paul Farmer, Chief Executive Officer, Mind
  • Aggie Mutuma, Managing Director and Founder, Mahogany Inclusion Partners
  • Wayne Reid, Professional Officer, Social Worker & Anti-racism Visionary at the British Association of Social Workers (BASW)

COVID-19 & BAME communities - A deeper dive

A deeper dive - Examining the recommendations from the COVID-19 & BAME Communities Advisory group in more detail.

This event looked at each of the recommendations in turn and gave attendees the opportunity to ask questions about how they and their organisations can drive these recommendations forward.

Download the webinar slides


Exploring the recommendations of the COVID Task Force and BAME Communities Advisory Group

This webinar will explore the recommendations of the COVID Task Force and BAME Communities Advisory Group and will focus on:

  • supporting people who organise their own care via direct payments - the importance and challenges of cultural matching and rights to access PPE
  • risk enablement, human rights and the protective factors of safeguarding adults
  • supporting staff and people in care home establishments.


Supportive leadership during COVID-19 webinar 


The aim of this webinar was to provide support to colleagues during the pandemic and explore the disproportionate effect COVID-19 was having on BAME communities.

It focuses on how organisations need to do more to be inclusive and be aware of the challenges their staff are facing. It also looks at how registered managers play a part in ensuring their staff have the space to undertake difficult conversations. It features a panel of experts across the field presenting on the challenges and looking at possible solutions to drive and deliver change.


Building alliances to support BAME staff 


This webinar aimed to create the space for colleagues in the sector to think about who they need to work with to deliver and influence change.

It focuses on addressing the challenges head on by reflecting on the history of the panels' lived experience and what strategies they have learnt and put into place to combat and protect themselves. The webinar asks participants to seek out networks and colleagues to build alliances with. This webinar illustrates that by understanding the problems, they are not solely those of people from a Black, Asian and ethnic minority; but belong to everyone and are everyone’s responsibility.



Mental well-being and the workforce 



COVID-19 is having a huge impact on the mental wellbeing of people from ethnic minority communities.

In this webinar, we explore how to protect your mental wellbeing, how COVID-19 is impacting on staff and what organisations should and can do to help their staff. The panel of experts discuss the history and impact of everyday discrimination, social inequalities and the effect these complex challenges and stresses can have on staff mental health and wellbeing. It also covers how risk assessments should be managed by organisations and what individuals can do to work and assist each other.


Collaborations and supportive networks within organisations


Whilst networking internally and building alliances is really important, understanding how to network with colleagues outside your organisation and the benefits this can bring is really important too.

This webinar identifies the challenges organisations, networks and individuals can face.    


Putting Equality, Diversity and Inclusion at the centre of our work

As Race Equality Week draws to a close our Directors of Strategy, Impact & Policy Jenny Paton and Sarah Gilbert consider what Skills for Care can do internally and externally to help create a more equal adult social care sector in England.

⇨ Read the full blog

Investigating the issues facing the BAME workforce and the impact of COVID-19

We recently undertook some research to find out more about the issues facing the BAME workforce across social care and the impact of COVID-19.

⇨ Read the full blog


Take a chance and give me a platform to speak for myself

An anonymous blog from a Chief Executive of a UK social care provider.  It was originally intended to be a letter to a major publisher compiling a book based on experiences in the charity sector. 

Change, if the commitment to it is deep and real, has to be tangible. Change doesn’t come from hand-wringing or policy statements or Instagram posts. Action plans don’t challenge inequality on their own – taking action does.  It comes by doing things differently.

⇨ Read the full blog

Black Lives Matter in Care too

Dudley Sawyerr, London Care and Support Forum Chair and Care Vision Head of Operations, talks about some of the many challenges facing the BAME community working in adult social care.

⇨ Read the full blog


Lived experience: Iron Boots over my shoes.

Viola Nzira talks about the minority status in the UK among people from BAME backgrounds working in social care. She believes embracing this status can support individuals to negotiate their way successfully within society at large and work environments.

⇨ Read the full blog

Intersectionality: a smokescreen for exclusion?

Clenton Farquarharson MBE, talks about intersectionality and what it means to him and society as a whole.

I will always remember. I was sitting with a group of people I considered friends, chatting about how to put the world to rights. And then I said something that made one of my friends angry. He pointed a finger at me, and shouted, “Clenton, in this struggle, you’ve got to choose. You can be disabled or black. Not both.”

⇨ Read the full blog


Supporting the non-white workforce in social care

In this blog Sophie Chester Glyn, Managing Director of the Manor Community Care Home talks about how organisations can change and support the non-white workforce across the sector.

It is not just individuals who have a responsibility to change, but organisations across the sector need to do the legwork as well.

⇨ Read the full blog