Our research definition moves away from how we traditionally think about productivity in terms of outputs and inputs and focuses on the factors that at influence team’s behaviour in providing quality of care and how well a system or an organisation can take an holistic view and use its resources to achieve its goals.
The model includes different sections on ‘things to measure’ ‘things to do’ and ‘things to help’, as well as considering the use of digital technology.
Employers can use the model to increase productivity, improve quality and support and it aligns closely with the Care Quality Commission’s Well-led domain, as well as being relevant for non-regulated services too.
Commissioners and local authority quality assurance leads can use the model to work together with providers to increase productivity and quality with commissioned services and influence workforce planning and market shaping.
We have developed a self-assessment tool, action plan and review templates using an Analyse, Plan, Do, Review’ model against a series of statements to help you to measure and analyse how effective your organisation is against each of the four pillars of productivity.