Wellbeing sector stories

Explore our stories, practical tips and ideas of what others are doing to look after themselves from a diverse range of social care providers. We’ll be regularly updating this page with new stories. 


Compassionate leadership

Leading with kindness, compassion and taking a person-centred approach with staff

Melanie Weatherley MBE is the CEO of Walnut Care in Lincolnshire. She talks to Juliet Green from Skills for Care about kindness and compassion in the workplace and how leaders can take a person-centred approach with their staff, as well as people supported.


Supporting staff to feel valued and safe at work

Sue Ann Nnamani, Registered Manager and Nosi Avery, HR Manager of Priscilla Wakefield Nursing Care Home in North London. They’re both mental health first aiders and talk about how they support staff with their mental health and wellbeing through individual support meetings and practical support. 

Staying connected with your team

Watch the ‘Wonder of Wellbeing News’ with Caroline Sommerville, Registered Operations Manager and Emma Williams, Recruitment and Development Officer from Bluebird Care, Mid and West Cornwall and see how wellbeing throughout the whole team is one of their top priorities. 


Blog: Compassionate and human approach to leadership 

Lisa Cowley, CEO of Beacon Vision discusses the organisations approach to compassionate and human leadership. Beacon Vision is a leading regional charity, supporting people across the Black Country and Staffordshire impacted by or at high risk of sight loss.

Read the full blog

Find further support for compassionate leadership: 



Peer-to-peer support

The positive effects of staff support groups 

We spoke to Tracey Tilstone, the Deputy Manager at St Michael’s Care Home about how they’ve supported the wellbeing of their workforce during the pandemic.

"You can speak to a counsellor who can listen and be empathetic, but they can’t really understand what you’ve been through or still going through."

Download 'The positive effects of staff support groups'

Blog: Question time with Anushka Karmali!

Anushka Karmali, Development Officer from 360 Degrees Healthcare shares how they’ve created ‘staff bubbles’ to provide peer-to-peer support across their domiciliary service.

Read the full blog



Wellbeing Ideas

Introducing wellbeing reviews

We spoke to Dennisford Talbert, Locality and Registered Manager for Walsingham Support about how the organisation introduced wellbeing reviews. Walsingham Support provides support to individuals with a learning disability, autism, acquired brain injuries, and complex needs.

Read the story


The positive impact of digital technology – using videos for communication and wellbeing

We introduced registered manager webinars to support responding to the pandemic. The webinar dealing with the impact of COVID-19 on your staff includes tips and advice from other managers. 

Caroline Southgate, Registered Manager at Doris Jones homecare services shares her response to COVID-19. We followed up with her to reflect on the support she put in place. Download the case study and find out what she had to say.

Find out how care providing organisations are benefitting from using different types of technology - visit our digital technology area.

Using mindfulness to support mental wellbeing

Mark Anslow, Service Manager – Prevention and Early Help, Children’s Services

NICE guidance recommends that organisations should develop workplace solutions to reduce the risk of stress and identify when to provide additional support. In Bradford we’ve used mindfulness for stress and anxiety experienced by children’s social care practitioners and also offered it as a strategy to support employees’ wellbeing and resilience during COVID-19.

Mindfulness can help people feel calmer and better able to deal with stress and difficult situations and feelings, like worry or anger. Feedback from staff has been very positive,

‘I feel I am able to use the skills I learnt from this and bring myself back into the moment (here and now) without ruminating and becoming anxious.’ - Staff member from Mark's team

Use mindfulness to support mental wellbeing at work for children’s social care practitioners at Bradford Council



Sallys Words of Wisdom

Sally Percival employs personal assistants to support her family members. She also works as a PA and is the Chair of the TLAP National Co-production Advisory Group. She shares her ‘words of wisdom’ to encourage you to look after your wellbeing.


Homeinstead wellbeing conversations 

 Clare Cliff, General Manager from Home Instead in Stockport sharing the different wellbeing initiatives they’ve introduced.


Health and wellbeing support  

Reflective spaces: hearing the voices, needs and experiences of care staff

Marlene Kelly, Director and Registered Manager at Auburn Mere Residential Care Home and Dr Bhavisha Dave, Clinical Psychologist from the Here for You Health and Wellbeing hub share information about how they offered care home staff the opportunity to talk about their experiences during the pandemic by creating safe reflective spaces.

Below are three bite size videos, we encourage you watch them all to understand why the spaces were put in place to how valuable they’ve become.

Why the hubs have been established and the support available

Marlene tells us why she contacted the wellbeing hub for support for her team and Bhavisha explains why the hubs have been established and the support available.


What helped personally, at work and what managers can do to help

Bhavisha presents the themes and experiences of staff, what helped them personally, what helped at work and what managers can do to help. 


Personalised needs of staff, how managers can connect with their team and knowing what support is available

Marlene and Bhavisha talk about the unique and personalised needs of staff. Marlene encourages other managers to connect and check-in with their team and to know what support is available.

Working together podcast

Mark Fry-Jones Registered Manager for Leeds Recovery Service talks to Nigel Wainwright, Consultant Clinical Psychologist from the Mid Yorkshire Hospitals NHS Trust and Juliet Green from Skills for Care. In this 30 minute podcast Working together – West Yorkshire and Harrogate. Mark shares his experiences during the pandemic and encourages others to access support from the wellbeing hubs.

Health and wellbeing hub in your area

Each area has a health and wellbeing hub that offers confidential, free counselling and psychological therapies to health and social care workers and offer a variety of support. Hubs can be used for support for COVID related concerns e.g. long Covid, anxiety or stress related to factors caused by the pandemic. They also provide support with work related concerns, emotional wellbeing and mental health reasons, for example trauma, burnout, anxiety or for personal circumstances such as difficulties with relationship, finances or family concerns. 

If you are unsure whether you need help, you can make contact with your local hub, explore the support available and either self-refer or a manager can refer with consent.