Advice line for managers


If you are a social care manager, we can help you to recruit and retain staff, develop your team, strengthen leadership, and meet CQC expectations around quality of care.  

  • We can also advise you about our own resources, funding, online learning and other opportunities to recruit, develop and lead staff.
  • Our national and local teams are working together to help you to learn about the latest resources and good practice.
  • Where needed, our national team will connect you with a local expert in your area to provide further support, advice and consider what this means for your service.
  • We can also help you to connect with other services to share ideas, resources and learn how others address current issues and challenges within our sector. 

Our advice line is open between 09.00 - 17.00 Monday to Friday.
☏: 0113 241 1260 | ✉:


Who can contact the advice line?

The advice line is open to all frontline social care managers, including registered managers, service managers, deputy managers and nominated individuals to support your organisation in this unprecedented time. For enquiries from other roles, please contact our Information team.