Support for registered managers

supporting registered managers - web imageAt the heart of every outstanding service is a manager who’s working hard to ensure that they can create a person-centred culture that delivers great, high-quality care.

We understand that you’re going through incredibly challenging times at the moment, so recommend the following for all registered managers and front-line managers.

Join our Facebook group for registered managers

We have opened our members’ Facebook group up to other registered managers, and front-line managers in similar roles. Staying connected with each other and sharing advice, experiences and guidance is vital.

Stay in touch with your Registered Manager Network

Your local Registered Manager Network can offer local support during this difficult time. We’re working with many of our networks to set up WhatsApp groups between managers. Contact your Skills for Care locality manager if you want to know more.

Access the latest Covid-19 information

Click here for the latest guidance and support for the adult social care sector in response to COVID-19.

You can find our wider offer of support  below. Our support can help you manage your staff and your service, meet the requirements of the Care Quality Commission(CQC) and become more confident in your role.

See our offer at a glance


As well as dedicated resources to support you in your role as a manager, we publish guidance to help you manage your staff and your service.  

As the membership organisation for registered managers in England we want to ensure that our work and activity is shaped by the experiences and views of managers and our members.

Members of our Registered Manager Reference Group help to steer and provide feedback on Skills for Care’s work, through their experience, advice and enthusiasm. The group meets three times a year and provides support to Skills for Care’s projects and campaigns.  

We work closely with the reference group to raise the profile of the registered manager role and grow the recognition of its importance and complexity, whilst ensuring registered managers have access to specific support tailored to their needs.

Find out more about our Registered Manager Reference Group members here.   

We’ve published two briefings that share key messages from research with over 860 registered managers. The briefings map the research findings to examples of the great work done by managers and their employers, as well as our support for registered managers.

  • Download the first briefing: ‘Who are registered managers?’ here.

  • Download the second briefing: ‘Aspiring and new registered managers’ here.

If you want to know more about registered managers in England, visit the dedicated page from our Workforce Intelligence website here

Supporting staff to move from one role to a higher level is important and succession planning should be a key element of any workforce plan. In addition, we know that all managers benefit from having the support of a confident deputy manager, care coordinator or team leader. 

Go to our 'Developing new managers and deputies' guide that supports your service with succession planning and developing the next generation of managers. 

Take a look at our aspiring manager and new registered manager pilot programme to see how we can help. 

You can also take a look at our overview leaflet: 'Supporting your registered managers' here.

For more information on Skills for Care’s support for registered managers you can: