User led organisation funding

Each year, we disburse funding to user led organisations to deliver training for individual employers and personal assistants (PAs). 

This year, we’ve funded 20 organisations to deliver a range of training courses.

We want as many people as possible to access this training. If you’d like to attend please contact the organisation or visit their website to book a place, using the contact details below. 
⇨ Download a PDF of the organisations and their contact details.

If you’re a user led organisation that wants to apply for funding next yearsign up to our quarterly newsletter


User led organisation: Disability Resource Centre

Address: Poynters House, Poynters Road, Dunstable, Bedfordshire LU5 4TP

☏ 01582 470 900 |


PA Inductions | Employer Inductions | The Care Certificate | Condition Specific Training |Pre-employer training for prospective and existing employers – Being a Good Employer | Pre-employment training for prospective PAs | Peer led groups |Online Learning


User led organisation 1:  DASL - Disability Advice Service Lambeth

Address: "we are 336", 336 Brixton Road, London, SW9 7AA

☏ 020 7738 5656 | |


Staff Management and Recruitment (5 week course) | Employer training modules 



User led organisation 2: Independent Lives

Address: Southfield House, 11 Liverpool Gardens, Worthing, West Sussex BN11 1RY

☏ 01903 219 482 | ✉ |


Good Employer workshops for IEs | Introduction to PA work | Person-centred planning: P.A.T.H (Planning Alternative Tomorrows with Hope) | Positive behaviourUnderstanding Autism | Basic Makaton | Other training available


User led organisation 3: Kingston Centre for Independent Living (KCIL)

Address: River Reach, 31-35 High Street, Kingston upon Thames, KT1 1LF

☏ 020 8546 9603 | ✉ |


Emergency First Aid at Work Qualification | Manual Handling | Standard Principles of Infection Control | Mental Health Awareness | PA Induction CourseBeing a Good Boss



User led organisation 4: People Matter IW

Address: 1-2 Bernard Way, Newport, Isle of Wight, PO30 5YL

☏ 01983 241494 | ✉ |

Courses for employers:

Being an Employer to a Personal Assistant

Courses for PAs:

Moving and assisting – level 2 | First Aid - Level 2 | Food Hygiene - level 1 | Safeguarding adults - Level 2 | Care Certificate | Autism Awareness


User led organisation 5: Spectrum CIL

Address: Unity 12, 9-19 Rose Road, Southampton SO14 6TE

☏  0238 033 0982 | ✉ |


PA Employer Training for new employers | PA training

User led organisation 6: Surrey Independent Living Council (SILC)

Address: Astolat, Coniers Way, Burpham, Guildford, Surrey GU4 7HL

☏ 01483 458 111 | ✉ |


'Good Boss' training | PA Get Together | Care Certificate


User led organisation one: Disability Direct: Blue Sky Brokers 

Address: 20 Royal Scot Road, Pride Park, Derby, DE24 8AJ

☏ 01332 299449 | ✉ |


IE Training | PA pre-employment training | Boundaries | Training Employment Law | Disability awareness | Hygiene safety training for employers and PAs


User led organisation 2: Dudley CIL

☏ 0798 951 5771 | ✉ |


Mental Health First Aid (MHFA)


User led organisation 1: Disability Positive (previously known as Cheshire CIL)

Address: Sension House, Denton Drive, Northwich, Cheshire, CW9 7LU

☏ 01606 331 853 | ✉ |


For employers this may include topics such as:
Supervising staff, stress management, effective communication, interpersonal skills, building self – confidence, conflict / dispute management, assertiveness, performance management, boundaries / expectations, time management, diversity and inclusion, recruitment and selection, induction, dealing with change, employment law roles and responsibilities, data protection training updated with GDPR changes. 

For PAs this might include accredited topics such as:
Moving & handling, physio & massage, food hygiene, first aid, managing medication, managing behaviour that may be considered challenging, physical intervention, infection control, safeguarding, British sign language, Makaton, learning disabilities training, dementia awareness, disability awareness, information technology, health and safety, mental health training.

Online courses for IEs and PAs are available including the following subjects:
condition specific awareness, an introduction to food hygiene and safety, awareness of alcohol and substance misuse, care certificate, end of life care, equality and diversity, fire safety, preventing slips, trips and falls in the workplace, resilience & managing stress, safe handling of medicines.


User led organisation 2: Embrace Wigan and Leigh

Address: 81 Ribble Road, Platt Bridge, Wigan, WN2 5EG

☏  01942 233 323 | ✉  |


PA induction Training | Bespoke one to one training for IEs


User led organisation 3: Kaleidoscope Brokerage 

Address: No.2 Longfield, 1st Floor, 462 Bury New Road, Prestwich M25 1AX

☏ 0161 804 8178 | ✉ |


Starting right for IEs | Autism Awareness for IEs and PAs | First aid at work | Moving and handling



User led organisation 4: Knowsley Disability concern

Address: 263a Tarbock Road, Huyton, Merseyside L36 0SD

☏  0151 480 4090 | ✉ |


Moving & Handling Risk Assessment & Plan | Moving and Handling People | Sensory Disability Awareness | Emergency First Aid | E-learning courses


User led organisation 1: disAbility Cornwall & Isles of Scilly

Address: Units 1G/H, Guildford Road Industrial Estate, Guildford Road, Hayle, Cornwall TR27 4QZ

☏  01736 759500 | ✉ |



Emergency First Aid | Food Hygiene | Handling & Moving | Health & Safety in the home and community | Introduction to Autism | Safeguarding

User led organisation 2: WECIL

Address: The Vassall Centre, Gill Avenue, Fishponds, Bristol, BS16 2QQ

☏ 0117 9479911✉ |


Foundation Disability Equality Training | HR your responsibilities as an employer


User led organisation 3: Wiltshire CIL 

Address: 11 Couch Lane, Devizes, Wiltshire, SN10 1EB

☏ 0300 1233 442 | ✉ |


Employers Information Session - Rights and Responsibilities | Care Certificate | Autism Awareness | Emergency First Aid | Health and Safety | Infection Control | Positive Communication | Safeguarding | Understanding and working with Dementia | Working with behaviour that challenges


User led organisation 1: Active Independence

Address: c/o Unit 37, Moorgate Crofts Business Centre, South Grove, Rotherham, South Yorkshire S60 2DH

☏  07917 607730 | ✉ |


Being an Individual Employer | Personal assistants


User led organisation 2: Darlington Association on Disability

Address: Unit 1N-P Enterprise House, Valley Street, Darlington, DL1 1GY

☏  01325 489999 | ✉ |


Introduction to Positive Behaviour Support (PBS) | Makaton | Personal Image Confidence | Understanding Neurodevelopment in a person centred way Visual Impairment Awareness First Aid | Disability Equality | Wellbeing and Stress Resilience Just Life | How to be a Good Employer | How to be a Good PA | Rescue Medication | Mental Health First Aid (MHFA)


User led organisation 3: Disability Sheffield Centre for Independent Living

Address: The Circle, 33 Rockingham Lane Sheffield S1 4FW

☏ 0114 253 6750 | ✉ |


Autism awareness | Dignity in Care Disability Equality Training  Eating and Swallowing | Emergency First Aid at Work | Food Safety level 1 |  Infection control | Moving and Handling People | Medication administration and management | Mental Health awareness Promoting effective communication & relationships | Safeguarding adults | Safe restraint practice Rights and Responsibilities of being an IE Person centred practice | Makaton | Individual Employer workshops


User led organisation 4: Leeds CIL

Address: Cartelli House, 2 Arthur Street, Stanningley, Leeds LS28 6JY 

☏ 0113 231 1125 | ✉


Autism & Asperger’s Awareness  |  C'mon Let's Get Cooking!   E-learning courses  |  Emergency First Aid at Work  |  Employers Essentials Briefing  Epilepsy Awareness  |  Getting the Best from Your PA   Intensive Interaction  |  Moving & Handling  |  Managing behaviour that may be considered challenging  PA Essentials



What impact has the funding had? 

In 2019/20, we awarded funding to 16 user led organisations, and it supported:

Training for over 2,900 individuals
training for 766 individual employers
training for 1,796 personal assistants

16 user lead organisations
Over 216 training sessions
Over 4,900 learning outcomes

These organisations reported positive outcomes of the training, including: 

  • individual employers improving their leadership and management skills
  • lower PA turnover
  • improved working relationships    
  • the ability to share experiences and knowledge through training.
  • delegates achieving a recognised qualification
  • PAs increasing their skills and knowledge

How previous organisations have used the funding

Organisations that have previously accessed the funding have used it to deliver a range of training courses and qualifications. You can use the case studies below to get ideas about the types of training individual employers and PAs find useful, and tips to help you arrange, advertise and deliver training.

  • Leeds Centre for Independent Living (CIL) 

Leeds CIL used funding from Skills for Care to work with Shulmans Solicitors to develop a ‘Getting the best from your PA’ workshop for individual employers. The workshop covered some of the key aspects of being an employer, including employment contracts, managing PAs and grievance and disciplinary processes.


Download      case study

  • Embrace Wigan and Leigh

Embrace Wigan and Leigh used funding from Skills for Care to develop three training sessions for PAs around supporting people with neurodevelopmental conditions who display, or are at risk of displaying, behaviours which challenge.                                      


Download case study

  • Surrey Independent Living Council  (ILC)

Surrey ILC used funding from Skills for Care to design and deliver ‘Good boss’ training for individual employers. The training covers some of the key aspects of being an employer, including recruiting and managing PAs.

They’ve delivered the training for eight years, and review and update it regularly to ensure it continues to meet the needs of individual employers. 


                     Download     case study