Resources and support

In addition to the Care Certificate workbook, we have developed a range of resources to help and inform you about the Care Certificate. 

NEW resources: Tailoring the Care Certificate

The ‘Tailoring the Care Certificate’ resources have been developed to support workers achieve the minimum standards of the Care Certificate in job roles where more specialist skills are needed. They can be used for workers who are new to care, or for workers who are moving from one area of care into a more specialised service.

They can be used in various ways; by learner, trainer and assessor; to enhance existing Care Certificate delivery and assessment. They aren’t a mandatory resource and don’t replace any aspects or content of the Care Certificate.

Download the ‘Tailoring the Care Certificate’ resources:


Download a template of the certificate to award workers who have completed the Care Certificate.

Download the Care Certificate template

You can also download a word version to add your own logo to the certificate.

It is only valid if the Care Certificate logo remains on the top right and your logo appears on the bottom right.


We’ve worked with the United Kingdom Home Care Association (UKHCA) to put together a guidance document and case study for home care providers delivering the Care Certificate. 

Care Certificate assessment guidance for homecare providers 

Homecare provider case study


We know that many care organisations use recruitment agencies to help meet their workforce demands.

We’ve contributed to and recommend new guidance produced by the Recruitment and Employment Confederation (REC) the professional body for recruitment agencies in the UK.

It helps members and their clients understand who is responsible for delivering different aspects of the Care Certificate, and how collaborative working can be mutually beneficial. 


This guidance has been produced by Shared Lives Plus and approved by us.

It provides a general explanation of the Care Certificate with specific reference to Shared Lives, as well as practical guidance on the assessment of performance (observations).

Practical guidance for Shared Lives schemes delivering the Care Certificate


The Avalon Group have created a carer competency record to help monitor the progression and competency of carer's completing the Care Certificate.

Care Certificate - carer competency record


Future Directions has created a flowchart which can help you see the process you need to go through when putting workers through the Care Certificate.

Care Certificate flowchart


Health Education England e-Learning for Healthcare (HEE e-LfH) has released an e-learning programme to support the theoretical component of the national Care Certificate. 

Aimed at both students and their assessors, the e-learning resource provides sessions to support theoretical knowledge for each of the 15 standards and post-session questions to encourage reflection and discussion about how to apply each standard in their place of work.

The programme has been developed using existing materials that were developed with the help of HEE, Skills for Care and Skills for Health. The e-learning is free to access for health and social care workers via the e-LfH Hub: Care Certificate.

For more information on the Care Certificate e-learning programme click here.